Boulder Community Hospital Security Officer Advanced in Boulder, Colorado

POSITION SUMMARY The security officer maintains the safety and security of, and provides assistance to employees, members of the medical staff, patients and visitors. The Security Officer also protects all Boulder Community Hospital buildings and property.

JOB QUALIFICATIONS Education or Formal Training High school graduate desired.

Special Qualifications (Licensure, Registration, Etc.) 1. Valid driver's license. 2. Good driving record. 3. BLS by end of conditional period. 4. Certify in Pressure Point Control Techniques (PPCT) within 6 months of hire and recertify annually thereafter. 5. IAHSS certification may be required for other advanced versions of this job.

Knowledge, Skill And Ability 1. Must possess excellent communication and listening skills. 2. Ability to de-escalate situations and to act calmly in times of direct conflict.

Experience Previous security experience preferred.

MATERIAL AND EQUIPMENT DIRECTLY USED ASP(optional) Pepper spray (optional) Handcuffs Hand held radio Pager Cellular Telephone Portable Jump Start Equipment Basic Computer Usage Flashlight
Alarm Systems

WORKING ENVIRONMENT/PHYSICAL ACTIVITIES 1. Must have the ability to lift, move, and manipulate at least 50 lbs. 2. Must have the ability to physically control individuals exhibiting aggressive behavior. 3. Must have the ability to write accurate, legible reports. 4. Able to work in areas both inside and outside the building that are not well lighted, heated or air conditioned, or which may be dirty and dusty. 5. Must be able to think clearly, prioritize requests and respond and communicate quickly, clearly and concisely in times of crisis. 6. Must respect confidential data regarding employees, patients and visitors. 7. Must access all areas of hospital and grounds. 8. Must be able to travers from any point to another within hospital grounds during a stat condition within 2-minutes or less.

INTERRELATIONSHIPS Hospital, ambulance, police department, fire department and helicopter personnel.

SUPERVISORY DUTIES None, except as noted in OTHER DUTIES/RESPONSIBILITIES

ESSENTIAL DUTIES/RESPONSIBILITIES Security Related: 1. Makes regular, frequent and thorough security rounds as prescribed by policy. 2. Is available to assist visitors and staff, as well as ambulance, police, fire and helicopter personnel. 3. Intervenes with difficult or disruptive patients and/or visitors with the lowest level intervention possible. 4. Problem-solves situations and acts in a well-thought out manner. 5. Discovers and corrects any problems which may make an area a security or safety risk. 6. Conducts himself/herself in a courteous and professional manner. 7. Communicates effectively, conveying information verbally and in writing; consults with and/or advises other personnel regarding security issues. 8. Keeps accurate security logs and completes security reports for significant incidents. 9. Reviews and initials the "Pass-On" book, any posted notices and the previous shifts' logs before the beginning of each shift. 10. Completes scheduled engineering rounds; reports any problems or needed maintenance to Engineering. 11. Maintains up-to-date training in low-level interventions, high-level interventions, use of pepper spray, ASP, PPCT, and use of restraints. 12. Assists in the acquistion, movement, and proper storage of the deceased in the hospital morgue. To include the release of same proper representatives of mortuaries and/ or the coroner. 13. Ability to stand a stationary office watch, alarm monitoring, surveillance cameras, report generations, radio dispatch, and data entry screens as required. General: 1. Adheres to all hospital and departmental policies and procedures. 2. Employees are expected to comply with all regulatory requirements, including Joint Commission Standards. 3. Is familiar with organization, department and job specific Environment of Care areas, including Life Safety, Utilities Management, Hazardous Materials Communications, Emergency Preparedness, Infection Control and Medical Equipment Failure. 4. Adheres to Standard Precautions as appropriate. a) The use of protective barriers as appropriate; *gloves *masks *gowns *pocket masks *safety glasses b) Handling and disposing of infectious waste appropriately. c) Hand washing as appropriate.

OTHER DUTIES/RESPONSIBILITIES (in addition): For Security Officer – Basic: 1. IAHSS certification at the Basic Level and recertification every 3rd year. 2. Develop a working knowledge of Code Red, Black, Infant and Pediatric Abduction and assist with drill development and/or execution 3. Develop a working knowledge of Panic Alarm locations and testing requirements and assist in testing.

For Security Officer – Advanced (in addition to Security Officer - Basic responsibilities): 1. IAHSS certification at the Advanced Level and recertification every 3rd year. 2. Capable of developing and executing Code Red, Black, Infant and/or Pediatric Abduction exercises or drills. 3. Capable of assisting with Code Silver exercise development and/or execution. 4. Responsible for initiating, leading, and documenting panic alarm testing. 5. Responsible for the receipt and pass on of all valuables for each shift assigned. 6. Responsible for the receipt and pass on of all pertinent shift information.

PATIENT CARE/INTERACTION When applicable, employees must be able to adjust the essential functions they perform appropriately to the age of their patient/customer. Employees must demonstrate knowledge of the principles of growth and development and the knowledge and skills necessary to provide for the primary population of patients served in the department. Employees demonstrate the ability to alter care and patient/family education based on the age or developmental level of the patient. Primary patient population served. (Check all that apply)

Neonate/Infant (birth – 12 months)

x

Adult (18 – 69 years)

x

Child (13 months – 12 years)

x

Older Adult (70+ years)

x

Adolescent (13 – 17 years)

This position does not have regular patient contact.

EMPLOYEES ARE HELD ACCOUNTABLE FOR ALL DUTIES OF THIS JOB A detailed list of all competencies is listed in the competency-based orientation checklist.