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M. C. Dean, Inc. System Administrator 2 - Boulder, CO in Boulder, Colorado

System Administrator 2 - Boulder, CO

Location:Boulder, CO

Req. Number:6171


M.C. Dean isBuilding Intelligence™.We design, build, operate, and maintain cyber-physical solutions for the nation’s most recognizable mission-critical facilities, secure environments, complex infrastructure, and global enterprises.

Our success relies on great people delivering innovative projects and solutions for Fortune 100 companies and the most recognized agencies in government, defense, and security.

Join our more than 4,500 employees worldwide who engineer and deploy automated, secure, and resilient power and technology systems; and deliver the management platforms essential for long-term system sustainability. Together we are creating the integrated systems and technologies that shape the built and cyber-physical world.

We offer an excellent benefits package including:

  • A competitive salary

  • Medical, dental, vision, life, and disability insurance

  • Paid-time off

  • Tuition reimbursement

  • 401k Retirement Plan

  • Military Reserve pay offset

  • Paid maternity leave

Position SummaryThe System Administrator will demonstrate the following capabilities:

  • Manage physical security system support to meet service level agreements

  • Analyze physical security system performance and recommend improvements

  • Resolve complex system issues for physical security systems and networks

  • Triage customer support calls, providing Tier 1 help desk support and Tier 2 escalation

  • Communicate with customers, manufacturers, vendors and technical specialists

  • Train system users and other system support personnel

  • Analyze and modify preventive maintenance checklists for system changes

  • Troubleshoot system performance issues and implement corrective actions

  • Perform preventive maintenance actions including system back-ups, error log reviews, database size and integrity checks

  • Organize and prepare detailed documentation of system performance, including service request records and analysis

  • Perform desktop hardware and operating system set-up, imaging software loading, and antivirus updates

  • Perform all duties with minimal direct supervision

Specific position requirements are as follows:

  • Pay range: $64,500 - $103,200

  • High School Diploma with 8-10 years of experience

  • Associate's degree with 6-8 years of experience

  • Bachelor's Degree with 2-4 years of experience

  • Requires two (2)+ years of experience programming/administrating Access Control Systems

  • Requires four (4)+ years of experience with installation, troubleshooting and testing of security electronics equipment

  • Requires system administrator experience in performing triage on system problems, resolving the system problems, analyzing system data to prevent problems, and implementing new workstations and system extensions

  • Requires reliable attendance at customer site during work hours required by customer

  • Requires the ability to work flexible shifts that include nights and one weekend day

  • Requires minimal travel

  • Requires reliable transportation

Specific desired experience, skills and certifications are as follows:

  • Certification in CCure 9000 Access Control System

  • Certification in DVTel Digital Video Systems

  • Experience programming/administrating Digital Video Systems

  • Microsoft SQL Server and Microsoft Server 2008 experience

  • Dell Storage Area Networks, Brocade and Cisco network equipment

  • Symantec Netbackup software

  • Configure and manage UNIX and Windows operating systems

  • Install and load system operating software

  • Configure network components


  • Exposure to computer screens for an extended period of time.

  • Sitting for extended periods of time.

  • Reach by extending hands or arms in any direction.

  • Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.

  • Listen to and understand information and ideas presented through spoken words and sentences.

  • Communicate information and ideas in speaking so others will understand.

  • Read and understand information and ideas presented in writing.

  • Apply general rules to specific problems to produce answers that make sense.

  • Identify and understand the speech of another person.

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