Oracle Account Services Associate in Broomfield, Colorado
Account Services Associate
About Oracle Advertising and Customer Experience
Oracle Advertising and Customer Experience is the world leader in global data solutions, helping marketers use data to gain consumer attention and get results. Our Audience, Context, Data Licensing and Measurement solutions extend across the top media platforms and have a global footprint of 100 countries. We give marketers the data and tools needed for every stage of the online marketing journey, from audience planning and activation to tools and data for insights to pre-bid brand safety, contextual relevance, viewability confirmation, fraud protection and return on investment measurement.
About the Role
As an Account Services Associate, you will support our Account Management and Sales teams to drive successful utilization of our outstanding data-driven solutions. This role is a critical member of the client account team and pivotal to the success of our clients’ campaigns. You will ensure client deliverables are accurately prioritized, executed, and fulfilled. You will consult with Account Management on audience and platform details critical to driving client goals and revenue. You’ll join a hardworking and welcoming Account Services team who supports one another in addition to their client work.
Who You Are:
The ideal candidate is passionate about operational excellence with a strong interest in advertising, marketing, and digital media. You have outstanding attention to detail and ability to navigate multiple internal systems while independently crafting processes that ensure detailed execution. You thrive in a multifaceted, fast-paced, and continuously evolving environment and are motivated to contribute to the culture of our strong team.
Key Responsibilities will include the following, but will evolve based on business needs:
Support Account Management and Sales on data sizing, audience descriptions, and media partner fulfillment nuances.
Collaborate with internal and external partners to develop strategic audience recommendations.
Successfully work across multiple internal systems to construct audiences, proactively troubleshoot issues, and propose solutions to provide a seamless experience for the customer.
Lead the day-to-day collaboration and communication with internal operations teams, translating client expectations to ensure successful execution.
Provide timely and accurate responses to client requests.
Continuously look to improve processes and share findings with the team.
Become a specialist on platform and data nuances to drive client revenue and experiences across products and services.
Participate in client scoping discussions, campaign kick-off, and other meetings as needed.
Provide inputs and consultation into client RFP’s, proposals, and meetings to secure and drive revenue.
Help drive revenue and continued audience utilization through proactive recommendations and addressing client questions and requests.
Assist in finding opportunities to upsell recommendations through understanding of client business needs and platform capabilities.
Assist with creation of reports.
Assist with special projects that aid in client revenue generation and align with client goals.
1 years’ experience in agency, digital marketing, campaign management or data management.
Understanding of the digital ecosystem (DMP’s, DSP’s, media partners, publishers, etc.)
Self-starter with a demonstrated ability to drive multiple projects simultaneously across a matrixed organization.
Detail oriented and desire for continuous process improvement.
Works well in a team while being humble and striving for improvement. Operates with optimistic resourcefulness and a client-first approach.
Ability to succeed in a fast-paced and constantly evolving environment.
Intermediate Excel and PowerPoint skills
BA/BS degree required
What we offer:
Agile environment – collaborative culture backed by a strong enterprise
Strong professionals around you that will help to accelerate your growth
Continuous career development: we actively encourage and celebrate internal promotions
High-impact learning culture: free access to online learning platform and regular in-house training sessions and tech talks.
Lunch & learns: share your interests with others and learn from them.
Diverse special interests groups that provide opportunities for networking and exchange of ideas across the company.
Life at Oracle:
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran’s status or any other characteristic protected by law.
At Oracle, we don’t just value differences—we celebrate them. We’re committed to creating a workplace where all kinds of people work together. We believe innovation starts with diversity and inclusion.
Detailed Description and Job Requirements
Provides direction and specialist knowledge in applying the technology/application to client business. Facilitation of customer product/application understanding through presentations demonstrations and benchmarks; provision of support throughout the sell.
As an Associate Sales Consultant you will be responsible for providing presales technical / functional support to prospective clients and customers while ensuring customer satisfaction. Deliver high quality standard Oracle presentations and demonstrations. Present and articulate Oracle product
- s strengths, relative to competitors. Participate in the design, validation, and presentation of Oracle software solutions.
Work involves some problem solving with assistance and guidance in understanding and applying company policies and procedures. 1 year experience with relevant computer applications or database/tools. Working knowledge of Windows or NT. UNIX knowledge a plus. Will provide supervision of manager or mentor. Bachelor degree or equivalent with 1 - 3 years prior business experience preferred.
Colorado Pay Range: From $27.33 to $47.83 per hour
From $56,846 to $99,483 per annum
Eligible for bonus and equity
Oracle offers a comprehensive benefits package which includes the following:
Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Flexible paid time off (unlimited or accrued vacation and sick leave)
Paid parental leave
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance
Oracle is an Affirmative Action-Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans status, age, or any other characteristic protected by law.
Job: Pre Sales
Job Type: Regular Employee Hire