Vail Resorts HR Operations Analyst in Broomfield, Colorado

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

Welcome to Vail Resorts. Reach Your Peak.

The HR Operations Analyst will be an integral part of the HR function at Vail Resorts, driving continuous improvement in all of our processes. This person will lead initiatives from design to implementation, as well as provide critical analysis to current process and operations. This position is an individual contributor that is a self-starter with solid influencing and facilitation skills who will quickly develop relationships across the organization while building a collaborative work environment. Key to success is the ability to understand the business, leverage data to make decisions, and a curiosity for making things better.


  • Lead and manage process improvement initiatives that positively impact key operational metrics such as cost, quality, speed/productivity, risk and compliance, and customer experience that involve numerous stakeholders and multiple lines of business.

  • Interact both vertically and horizontally across the business to identify and solve process related issues

  • Establish and operationalize appropriate process methodologies, standards, metrics, framework/operating models and tools.

  • Improve the speed and quality of processes.

  • Constant pursuit of best practices to evolve and scale global processes across the organization.

  • Communicate with the HR Leadership Team on the status of improvement projects and the required infrastructure and support needed for successful deployment and implementation.

  • Use effective change management and influence strategies to develop mutually beneficial partnerships, both inside and outside the organization.

  • Train, mentor and coach HR employees on continuous improvement concepts like Lean/Six Sigma

  • Promote a culture of continuous improvement.

  • Other duties as assigned

The right candidate will demonstrate:

  • Problem Solving and Judgment: Uses sound judgment and flexibility when recommending appropriate options and solutions; taking a broad scale, long-term view, assessing options and implications; committed to a course of action to accomplish a long-range goal or vision; guides others toward making effective decisions.

  • Results Orientation: Maintaining operational effectiveness in an environment that contains ambiguity and uncertainty; develops plans and strategies that are ambitious but realistic; and achieves results through others in a positive fashion that balances the interest of the company...

  • Analysis: Makes credible recommendation based on reports and statistics, and ensures that decisions are implemented; reviews decisions in light of changed circumstances.

  • Project Management: Establishes priorities, tasks and work schedules in advance, maximizes the use of available resources; describes milestones in terms of what is achieved and delivered; allocates decision making authority and task responsibilities to appropriate team members; monitors the progress of plans and ensures that action is taken to resolve delays; anticipates and promptly raises operational or resource issues.

  • Change Management: Maintains a sense of pace and urgency in self so that change initiatives do not stagnate.

  • Communication: Possesses the ability to listen, read body language, ask questions, provide feedback and generate two-way communication to build trust; engage in a variety of communication styles in order to articulate goals and objectives; providing timely and relevant information that allows team members to fully participate; effectively deliver information to an audience in a formal setting.

  • Flexibility: To deliver services effectively, a degree of flexibility is required. The successful candidate may be required to perform work not specifically referred to above.


  • 2 + years of related experience in Recruitment Operations, Process Engineering, or related field.

  • Experience with People Change Management and Business Process Management.

  • Experience in the application of Lean and Six Sigma methodologies

  • Experience working collaboratively with cross-functional teams

  • Excellent written and verbal skills with proven ability to effectively present to all levels.

  • Proven capacity to understand, analyze, model and effectively communicate information.

  • Self-reliant, good problem solver.

  • Excellent analytical, research and presentation skills.

  • Bachelor’s degree

We offer a variety of career opportunities at our world-class resorts and corporate headquarters near Boulder, Colorado in fields like Finance & Accounting, Human Resources, Information Technology, Legal, Public Affairs & Sustainability, Marketing, Sales & Communications and more. Our corporate team shares both a passion for the outdoors and a drive to re-imagine the mountain resort experience around the world. Learn more at

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.


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