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CenturyLink Revenue Assurance Analyst II - Broomfield, CO in BROOMFIELD, Colorado

About Lumen

Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.

The Role

Revenue Assurance at CenturyLink is a forward-looking, proactive business management domain that creates and maintains audits and controls to ensure revenue leakage is identified and corrected.

The Revenue Assurance Analyst position reports directly to a Revenue Assurance Manager. The primary focus of this role includes developing audits, auditing, analysis and reporting of the financial impacts of these audits. This position requires exceptional interpersonal skills, a high comfort level with dynamic priorities, a curiosity and willingness to solve business problems and identify new problems. The ideal candidate has a strong awareness of the systems used for order entry, provisioning and invoicing customers and is proficient in financial analysis and SQL Server Programing. Candidates for this position must be equally comfortable working directly with all levels of the organization, from frontline sales, billing and collections teams to Senior Vice Presidents.

The Main Responsibilities

  • Responsible for performing detailed customer audits that identify revenue recovery and cost savings opportunities.

  • Isolate and research services, analyze the business drivers, determine root cause, and work with functionaland business teams to resolve leakage issues.

  • Conduct variance reporting, root cause identification, and error resolution resulting in revenue recovery or cost savings.

  • Design and implement financial assurance controls including source data acquisition, normalization, and automation. Implement new control points and metrics as the business changes.

  • Lead efforts that prevent revenue leakage, reduce cost, increase revenue and reduce defects.

  • Audit and evaluate customer’s invoices, contracts, and orders to ensure revenue is billed appropriately.

  • Monitor usage trends and control points.

  • Optimize business intelligence including query development and data analysis.

  • Build and run queries and conduct complex data analysis. Support adhoc requests and projects as requested by the supported organizations and teams.

What We Look For in a Candidate

  • Bachelor’s degree with 4+ years of professional work experience.

  • Minimum of 2 years of relevant experience.

  • Exceptional ability to work effectively in groups with disparate priorities and operational targets.

  • Demonstrated ability to influence and collaborate across organizational boundaries.

  • Excellent interpersonal, verbal and written communication skills with ability to develop productive business relationships with internal & external team members.

  • Exceptional analytical skill and business acumen.

  • Above average Microsoft Office application skills, specifically in Excel and PowerPoint.

  • Team player with a passion for service.

  • Working knowledge of SQL Server and SSIS.

  • Excellent analytical skills.

  • Ability to multi-task.

What to Expect Next

Requisition #: 231667

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.