Charter Communications/Spectrum Systems Engineer I Video Support Center Systems in Broomfield, Colorado

JOB SCOPE:The Systems Engineer I - Video Support Center-Systems is responsible forproviding Tier 1 and Tier 2 support for the resolution of outages and serviceimpairments in a 24x7x365 operation for the assigned shift. The video systemsincluded in this team s purview include Video Back-Office Systems,Conditional Access Systems, Switched Digital Video Systems and Video onDemand Systems.DUTIES AND RESPONSIBILITIES: * Providing Tier 1 and Tier 2 support for all video systems withinCharter Communications * Programming, trouble resolution, operations and maintenance ofsystems, applications and equipment used in the provisioning and delivery ofInteractive Services * Responsible for reliable, consistent operation of video systems toprovide a quality entertainment and information experience for our customers * Escalate necessary issues to higher tiered Engineer and workcollaboratively to resolve issuesBASIC / MINIMUM QUALIFICATIONS: * Bachelor s degree in engineering or related field, or equivalent workexperience * Minimum one (1) year of experience performing applicationconfiguration, programming, installation, and maintenance within aSystems Administration capacity * Minimum one (1) year of experience working with Unix/Linux basedclient/server systems and applications * Must be able to work the following schedule; Wednesday to Saturday(9 PM to 8 AM) (4 days on 3 days off)ADDITIONAL JOB REQUIREMENTS: * Advanced experience working with Unix/Linux operating systems;specifically experience with RedHat, and Solaris * Experience providing systems and applications support for complex,high-reliability systems and architectures supporting video services orback-offices * Direct experience and knowledge of VOD systems including AMS,catchers, caches, streamers and associated VOD back-offices * Direct experience and knowledge of Conditional Access controllers suchas Cisco DNCSs and Arris DACs * Direct experience and knowledge of Switched Digital Video systems fromvendors such as Arris and CiscoPREFERRED QUALIFICATIONS: * Ideal candidate will have at least three years of experience workingwith Unix/Linux based client/server systems and applications * Experience and knowledge of Charter back office systems such as Mystroand Spectrum * Working experience within Telecommunications industryThe Spectrum brand is powered and innovated by Charter Communications.Charter Communications reaffirms its commitment to providing equalopportunities for employment and advancement to qualified employees andapplicants. Individuals will be considered for positions for which they meetthe minimum qualifications and are able to perform without regard to race,color, gender, age, religion, disability, national origin, veteranstatus, sexual orientation, gender identity, current unemploymentstatus, or any other basis protected by federal, state or local laws.Charter Communications is an Equal Opportunity Employer -Minority/Female/Veteran/DisabilityCharter Communications will consider for employment qualified applicants withcriminal histories in a manner consistent with applicable laws, includinglocal ordinances.Employer's Job# 233487BRPlease visit job URL for more information about this opening and to view EOEstatement.