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ZOLL UX Researcher in Broomfield, Colorado

ZOLLZOLL is an equal opportunity employer and does not discriminate in hiring oremployment on the basis of race, color, religion, national origin,citizenship, gender, marital status, sexual orientation, genderidentity, age, disability, veteran status, or any other characteristicprotected by federal, state, or local law.UX ResearcherUS-CO-BroomfieldJob ID: 2020-1793Type: Regular Full-Time# of Openings: 1Category: RandD/EngineeringBroomfieldOverviewZOLL Data Systems is a leading digital health technology company servicing theneeds of medics, firefighters, and other lifesavers. Our healthcarecloud-based technology solutions lead the industry in providing missioncritical service to industries that provide life-saving services. We have theresources and stability of a large company, but the nimbleness,ambition, and determination of a startup, because we used to be one. Ourvision is to improve lives through transformational People and Products.We are seeking a UX Researcher to join our team. We are looking for anindividual who is an enthusiastic observer of human behaviors, fascinated bycognitive psychology and behavioral science, analytical and organized, agood communicator, and able to translate complex findings to actionabletakeaways. We are also in seeking an individual who is highly collaborative,easy to talk to, open to new ideas, and able to thrive in a changingenvironment. You are a potential fit if your natural curiosity leads you tolisten for understanding and empathy.Perks and Benefits: ZOLL provides a casual work environment, competitivesalaries, and a compensation structure that rewards contribution and hardwork. Additionally we have stocked kitchens, free daily organic fruitdelivery, on-site fitness center, on-site cafe, dry cleaning service andmuch more! Our full benefits package includes 401(k), medical,dental, vision, life, ADandD, flex spending accounts and STD/LTD.Responsibilities* In partnership with UX and Product, plan and develop user tests forcomplex medical tech applications.* Work closely with UX designers to provide regular research and testingsupport for product design.* Work collaboratively with various teams in the organization to identifyopportunities for testing and research across products.* Prepare monthly and quarterly reports on quantitative metrics to distributeto the organization.* Support and conduct qualitative research for larger initiatives as well asprovide user validation for features in progress.* Use Google Analytics, Google Tag Manager, and other user behavioraltools to provide regular insights to internal stakeholders.* Analyze and summarize user feedback and communicate results to stakeholders.QualificationsRequired Skills and Qualifications* At least 3-5 years of experience as a UX Researcher* Experience conducting and analyzing qualitative research in B2B environments* Experience gathering and analyzing quantitative research results* Demonstrated expertise in writing test plans for moderated and unmoderatedtesting* Skilled, unbiased facilitator of moderated user tests and user interviews* Ability to synthesize complex qualitative insights and translate them intosuccinct, actionable summaries* High level of professionalism and experience working directly with customers* Ability to thrive in a transitioning environment: flexibility,willingness to pivot and openness to change* A passion for the art and science of usability and research* College degree in human factors, user experience, data science,similar discipline, or equivalent professional experience* Willingness and ability to deeply understand complex software productsPreferred Skills and Qualifications* Background in medical technology* Experience working with agile development teamsZOLL Data Systems appreciates and values diversity. We are an EqualOpportunity Employer M/F/D/V.ADA: ZOLL will make reasonable accommodations in compliance with theAmericans with Disabilities Act of 1990.Apply Here: