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USAA Change Partner Senior (Remote Work Environment Available) in Colorado Springs, Colorado

Purpose of Job

We are currently seeking a talented Change Partner Senior for San Antonio, Plano, Colorado Springs, Tampa, Phoenix, Chesapeake or 100% Remote Work Environment).

Enables USAA to change well and to achieve its strategy through effective collaboration and the consistent application of change management methodology, expertise and experience.

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

In each of the past five years, we've been a top-40 Fortune 100 Best Companies to Work For®, and we've ranked among Victory Media's Top 10 Military Friendly® Employers 13 years straight. We embrace a robust veteran workforce and encourage veterans and veteran spouses to apply.

USAA Careers - Award Winning Workplace (17 seconds)

USAA Careers – World Class Benefits (31 seconds)

  • Coordinates a cross-functional team of Change Management and readiness resources to understand, plan, manage and sustain change and ensure client success.

  • Guides work performed by Change Management and partner resources assigned to a specific change effort.

  • With minimal supervision, develops Change Strategy and Change Plan for a program and/or small portfolio of change.

  • Partners with Change Management team to understand a change initiative, identify integration points and impacted audiences and assess the impact of the change.

  • Leads work to create change management strategy and plan. Consults on implementation of change plan and adjustments for resistance and acceptance of change.

  • Coaches and influences executive business owners to lead change in a highly matrixed organization.

  • May mentor more junior change partners.

Minimum Requirements

  • Bachelor’s degree; OR, 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.

  • If Bachelor's degree, 6 or more years of related experience (organizational change management, communication, organizational development, marketing, human resources, project delivery or formal or informal people leadership) and accountability for complex tasks and/or projects. (The years of experience must include 2 years change management or change leader experience). Or; if Master's Degree, 4 or more years of related experience, as above. (The years of experience must include 2 years change management or change leader experience).

  • Advanced knowledge of the change management function/discipline and demonstrated application of knowledge, skills and abilities towards work products.

  • Experience partnering for client's success, organizational savvy and politics and applying emotional intelligence.Extensive experience with influencing, overcoming resistance to change.

Qualifications may warrant placement in a different job level

When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not able to change your responses.

Preferred Requirements

  • 2+ years Financial Services experience supporting complex multi-generational risk and regulatory requirements and/or non-regulatory type projects

  • Working knowledge of project management methodologies (Agile and Waterfall) delivery and principles.

  • Change Management professional designations and/or certification (ex. Prosci, ACMP, LaMarsh, CCMP).

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

At USAA our employees enjoy one of the best benefits package in the business, including a flexible business casual or casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs. Additionally, our career path planning and continuing education will assist you with your professional goals.

Relocation assistance is not available for this position.

For Internal Candidates:

Must complete 12 months in current position (from date of hire or date of placement), or must have manager’s approval prior to posting.

Last day for internal candidates to apply to the opening is 9/21/20 by 11:59 pm CST time .

Find your purpose. Join our mission.

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

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