Kforce Exchange Administrator in Colorado Springs, Colorado

Kforce has a client seeking an Exchange Administrator in Colorado Springs, Colorado (CO).Essential Functions:

  • Leads operations and maintenance of enterprise messaging and collaboration services

  • Responsible for opening, closing, monitoring, tracking and reporting change requests and incident tickets in other agencies' incident ticketing and change requests systems that support USAF enterprise messaging

Manages process, provisions, troubleshooting enterprise email, unified communications, mobile and collaboration services; To include the following:

  • Administering, managing, processing, and provisioning email (currently MS Exchange), unified communications (currently MS Lync and Office Communications Service) and collaboration services (currently SharePoint) in hosted environments

  • Managing and operating email routing devices and services

  • Managing, processing, and provisioning supported commercial mobile devices

  • Maintaining email distribution lists and conducting account management

  • Managing roles and services, user permissions, e-mail queues, mobile messaging, and dynamic distribution groups -managing and provisioning client software

  • Maintaining attachment, domain and email address block lists and managing domain white-lists and queues

  • Troubleshooting issues with email, unified communications and collaboration services

  • Coordinating restoration of email services

  • Resolving emergency incidents (e.g., restoring deleted messages and mailboxes)

  • Remotely wiping handheld device software and data

  • Documenting incident resolutions and providing updates

  • Coordinates, performs and/or works with other work centers or external agencies to manage and support enterprise messaging

  • Disabling agency IP traffic on ports and/or require all traffic over SSL/TLS session supporting FIPS 140-2 encryption as directed or required by agency policy

  • By requisition level of 8570 Certification and OEM/Industry, Certifications will be added to be in compliance with Appendix 6 percentages

  • To be considered for this position, candidates must have experience in a similar role or they must possess significant knowledge, experience, and abilities to successfully perform the responsibilities listed

  • Relevant education and/or training will be considered a plus

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.Compensation Type:Years