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Oracle Middle Tier & Database Administrator - Oracle Cloud at Customer Saas Operations in Colorado Springs, Colorado

Responsible for the operation of production environments, including systems and databases, supporting critical business operations. Will perform administration and analysis for multiple production environments and recommend new and novel solutions to improve availability, performance, and supportability. This is an opportunity to bring a combination of deep technical knowledge with administration/analysis knowledge of Oracle's Cloud Infrastructure to provide escalation support to a wide range of complex production environment problems related to immense growth, scaling, leveraging the cloud, extremely high performance, and high availability requirements.

Install, monitor, maintain, support, and optimize all production server hardware and software. Provide escalated technical support for complex technical issues which may include leading problem management cases and providing management status. Coordinate escalated support cases and lead appropriate internal technical resources and/or third party vendors to resolution and coordinate a storage infrastructure of Oracle system and database appliances. Responsible for Oracle production environments; assist with server operating system and application upgrades, bug fixes, and patching; and work on standardization projects for both hardware and software under the Oracle technology stack while providing consistent system uptime as expected in a Cloud environment. Provide on-call support, on a rotating basis.

BS degree in Computer Science, Information Systems, or equivalent work experience. Identifies and implements complex solutions in Technical Infrastructure support and server administration in a mid-sized environment; supporting and troubleshooting distributed applications, software, and operating systems; and administering and troubleshooting issues with messaging middleware and message brokers. Knowledge of enterprise platforms. Desire to keep up with modern technology and make recommendations. Knowledge of network architecture and protocols. Experience with enterprise administrative scripting using a major scripting language and experience with software deployment. Travel may be required in accordance with business needs. Related technical experience may be substituted for degree requirements, including Infrastructure support and server administration; supporting and troubleshooting distributed applications, software, and operating systems. Advanced knowledge of network architecture and protocols. Strong experience with enterprise administrative scripting using a major scripting language. 8 years or more of related technical experience may be substituted for degree requirements, including Infrastructure support and server administration; supporting and troubleshooting distributed applications, software, and operating systems.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.

The Oracle Cloud at Customer Saas Operations team is looking self-motivated individual contributors and dynamic team players to join our global team and work at the cutting edge of Oracle s Cloud technologies.

Please note before reading further:

An essential function of this role will be supporting customers that are US government contractors.These contractors require Oracle to staff their project with only US citizens (by birth or naturalization). Additionally, this role will require additional background checks and likely need you to obtain government security clearance.

The Oracle Cloud at Customer (OCC) service is a new offering that gives Oracle customers the software and services provided by the Oracle Public Cloud on hardware installed in the customer s own data center. Members of the OCC Saas Operations team are responsible for delivering strategic technical support and solutions to OCC customers while serving as an advocate for customer needs. Team members willengage in operational activities including installation, patching, and upgrading Oracle Fusion middleware and Oracle database implementations. They are also expected to address extremely complex, critical customer system issues on a routine basis and document technical solutions.

Participation in on-call rotations for advanced level support of customer systems is expected during US hours on periodic weekday and weekend days.

We also offer flexible work hours and candidates willing to work in the San Francisco Bay area or Bellevue, WA are highly preferred though remote work from other US locations may be considered.

Minimum preferred qualifications include:

  • Relevant industry experience of 5 years.

  • Bachelor Degree in Computer Science, Engineering, or Information Systems

  • In-depth experience in at least one of the following:

o Weblogic Application Server Installation and Administration

o Oracle Fusion Middleware Installation and Administration

o Oracle RDBMS Installation and Administration (including RAC databases)

  • Working knowledge of Linux/Unix including commands and shell scripting

  • Proficiency in at least one major programming language (e.g. Java, C, C , etc.)

  • Strong analytical/troubleshooting skills in middleware and/or database areas

  • Excellent oral and written communication skills

  • Highly motivated with the ability to work both independently and with members of a global team without close supervision

  • An essential function of this role will be supporting customers that are US government contractors.These contractors require Oracle to staff their project with only US citizens (by birth or naturalization). Additionally, this role will require additional background checks and likely need you to obtain government security clearance.

Additional preferred skills:

  • Oracle Fusion Application Installation and Administration experience (a big plus)

  • SOA Suite administration (BPEL & WSM)

  • Knowledge of Oracle Internet Directory (OID) & IDM administration

  • Implementation and Administration of Oracle Goldengate

Job: *Product Development

Organization: *Oracle

Title: Middle Tier & Database Administrator - Oracle Cloud at Customer Saas Operations

Location: United States

Requisition ID: 19000GN4

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