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L3Harris SATCOM Technical Support Engineer in Colorado Springs, Colorado

SATCOM Technical Support Engineer

Job ID SAS20201012-54093


L3Harris is dedicated to recruiting and developing diverse, high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris Technologies is an agile global aerospace and defense technology innovator, delivering end-to-end solutions that meet customers’ mission-critical needs. The company provides advanced defense and commercial technologies across air, land, sea, space and cyber domains. L3Harris has approximately $18 billion in annual revenue and 48,000 employees, with customers in more than 100 countries.


Job Title: SATCOM Technical Support Engineer

Job Code: SAS20201012-54093

Job Location: Colorado Springs, CO

Job Description:

Perform preventive and corrective maintenance actions of SATCOM systems including: communications, networking, antenna, power, timing, signal distribution, trucks, trailers, environmental control, and support equipment in the Continental United States (CONUS) and Outside the Continental United States (OCONUS) locations.

Essential Functions:

  • Provide on-site Subject Matter Expertise (SME) during daily operations, system upgrades, and preventive maintenance of SATCOM systems

  • Apply advance technical knowledge to troubleshoot and resolve complex operational and technical deficiencies with the SATCOM system

  • Use a wide range of test instruments and equipment to functionally test, restore, or improve performance of SATCOM systems

  • Document and report system status and fix actions

  • Participate in training exercises and system deployments in CONUS or OCONUS locations

  • Implement and ensure adherence to operations, maintenance and organizational procedures and policies

  • Author, update, review, and recommend changes to operations and maintenance material as required

  • Account for and ensure positive control of critical resources

  • Install and integrate hardware on SATCOM systems

  • Conduct site surveys in support of CONUS or OCONUS exercises and deployments

  • Assist in the planning, preparation, mission engineering of all SATCOM equipment prior to CONUS or OCONUS operations

  • Provide telephonic support as required to help isolate and resolve difficult issues

  • Provide formal and informal training to operators and instructors

  • Assist in workplace and personnel safety by identifying risks, mitigating risks and intervenes to prevent mishaps

  • The work will be performed in Colorado Springs and various OCONUS locations lasting up to 6 months a year, in various locations

  • Domestic and international travel up to 50%


  • An active Top-Secret security clearance

  • Bachelor’s Degree and minimum 4 years of prior relevant experience or 2 years post-Secondary/Associates Degree and a minimum of 8 years of prior related experience or Graduate Degree and a minimum of 2 years of prior related experience.

  • SATCOM or Wireless/RF Communications Systems experience

Preferred Additional Skills:

  • Excellent 2-way communication skills (upward and downward)

  • Military experience or working in a military environment desired

  • Experience with system and/or subsystem integration

  • Familiarity with computer networks

  • Practical knowledge of Project Management

  • Able to recommend enhancements to systems and processes

  • Ability to adhere to a policy, procedures, standard work document, or well-established techniques to determine course of action

Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.

By submitting your résumé for this position, you understand and agree that L3Harris Technologies may share your résumé, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.

L3Harris Technologies is proud to be an Affirmative Action/Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.