Aerotek Service Engineer in Colorado Springs, Colorado
The Role as a Customer Success Engineer (SDN), you will be a part of the Customer Success team and you will be using your skills and expertise to help develop, deploy, test and support our complex Software Defined Networks for SATCOM Ground Systems. In this multi-faceted role, you will get the opportunity to not only work as part of our Agile Software Development Team implementing the next generation of SDN based Satellite Ground Systems, but also interface with our customers, who are some of the biggest names in the industry.
• Develop complete understanding and expertise of our SDN based Satellite Ground platform
• Work with customers to ensure they are leveraging the product and achieving success
• Deriving and disseminating best practices that help drive customer adoption of our platform
• Triage and respond to customer support requests
• Setup and maintain test environments to facilitate customer issue replication and use case testing
• Configure our platform to comply with customer objectives and operational constraints
• Provide product feedback to product team based on customer experiences
• Ability to support development of third-party integrations
cloud computing, virtualization, software defined networking, customer interface
Top Skills Details:
virtualization, cloud, software defined netowkring, customer interaction
Additional Skills & Qualifications:
A Bachelor's degree in Engineering or related science discipline: Graduate Degree or equivalent in Network, Signal Processing or related field preferred
Experience with Agile development models
A minimum of two (2) years of job related experience
Experience with distributed technical teams
Knowledge of concepts of SDN, NFV, and VNF.
Familiarity using Azure, AWS, Google and other cloud environments
Experience with virtualization using VMware, Open stack, VirtualBox, and Azure/AWS virtualization environments
Experience using Docker and Kubernetes
Experience using Python and other languages
The ability to work with large enterprise customers or globally dispersed engineering team
Strong troubleshooting and consultative skills
Strong verbal and written communication skills, to include communicating directly with clients
Strong technical background and ability to speak to engineers, developers, and end users
Knowledge of various SDN controller technologies like ODL
Knowledge of various Orchestration framework like MANO, NSO etc.
Technical understanding of 4G and 5G implementations
Experience supporting large commercial Networks
Experience with Satellite Communication concepts
We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.