Charter Communications/Spectrum Technical Support Representative in Colorado Springs, Colorado

Start Date: November 16, 2018Starting Pay: $15/HrEVENT DATE: Tuesday, October 16, 2018EVENT TIME: 2:00 PM 6:00 PMEVENT LOCATION: 2221 E Bijou St Suite 101, Colorado Springs, CO 80909At A Glance: * Full-time entry to midlevel customer service role in one of our moderncall centers. * Profile: An adaptable, efficient, patient communicator and goodlistener who applies sincerity and responsibility to create helpful customerrelationships. * Benefits include paid training and time off, comprehensive healthpackages, best-in-class retirement savings, free Spectrum services and more.What is the Customer Service Representative Internet/Voice role?Are you eager to learn and ready for a new challenge? No matter yourbackground, our representative training and mentoring programs can put youahead of the curve on all the latest technology. We ll help you develop skillsto be comfortable in your role troubleshooting and resolving equipmentissues, walking customers through fixes they can do themselves andinitiating additional internal support teams when necessary. It s taking theknowledge you ve gained and turning it into customer service wins. It s astrong first step toward a long and rewarding career with Spectrum.It s all about learning and growingThis may be a new road for you, but the journey is all mapped out. You cantrust our quick and thorough training plan to make you an expert onSpectrum's industry-leading products and services in about a month, takinghome full pay for the time you spend learning.After that, you ll be able to field questions, process orders, schedulefield visits and more. We ll keep you updated on all our newest products andservices with continuing training updates. Our dedicated mentor program andcoaching line ensure you have your own support for challenging calls.With a deliberate path to successWe know that the best people to lead are those who have been down the sameroad before. That s why most of our supervisors started as Customer ServiceRepresentatives themselves; they have learned and grown their careers withus. You too can lead and support your own enthusiastic team. Advancement is avery real and achievable goal.The benefits are clearIn addition to the core benefits industry-leading retirement savingsplans, comprehensive health care, paid training and time off we offerfree Spectrum products and services, education assistance, child carediscounts, and a selection of other programs to help support you and yourfamilWhat do you need to get started?Minimum requirements for the Customer Service Internet/Voice Representativeare:Ability to read, write, speak and understand EnglishMinimum Education needed: * High School Diploma or equivalentPreferred Work Experience: * 6 months or more of technical support experience * 6 months or more working with computers and multiple softwareapplicationsAre you ready to join our team?Now that you know a little more about us, why not apply now?Heads up! There is a brief assessment in the application. We recommend usinga desktop computer or laptop in a distraction-free environment.The Spectrum brand is powered and innovated by Charter Communications.Charter Communications reaffirms its commitment to providing equalopportunities for employment and advancement to qualified employees andapplicants. Individuals will be considered for positions for which they meetthe minimum qualifications and are able to perform without regard to race,color, gender, age, religion, disability, national origin, veteranstatus, sexual orientation, gender identity, current unemploymentstatus, or any other basis protected by federal, state or local laws.Charter Communications is an Equal Opportunity Employer -Minority/Female/Veteran/DisabilityCharter Communications will consider for employment qualified applicants withcriminal histories in a manner consistent with applicable laws, includinglocal ordinances.Employer's Job# 227401BRPlease visit job URL for more information about th