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Lumen Salesforce Administrator - Work at Home in Colorado

About Lumen

Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.

The Role

The position is part of the Salesforce configuration team and is primarily responsible for Salesforce administration, configuration, development, and delivery of features and user stories.

The Main Responsibilities

  • Build and Deliver Salesforce Lightning system configurations primarily in Service and Sales Cloud

  • Create, develop, and deliver feature requests using declarative tools and detailed knowledge of workflows, case management, custom objects, validation rules, and process builders, etc.

  • Proactively communicate with stakeholders for requirement refinement and execution

  • Provide total ownership of feature requests from creation through development

What We Look For in a Candidate

Required Qualifications

  • Bachelor’s degree or equivalent education and related experience

  • Experience working with internal business partners and outside consultants

  • Salesforce configuration, deployment experience

  • Salesforce certification

  • Strong people skills--Effective communication, interpersonal and analytical skills.

  • Training or experience which demonstrates familiarity with Agile and SCRUM methodologies.

  • Ability to work in a highly collaborative and empowered environment.

  • Self-starter, can-do attitude a must in a fast-moving business and technical environment.

  • Strong problem-solving skills, time management and oral and written communication skills.

Preferred Qualifications

  • Service Cloud management

Requisition #: 248300

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

Salary Range

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This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. ( We're able to answer any additional questions you may have as you move through the selection process.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. (

Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.

Salary Range

Salary Min :


Salary Max :


This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual experience, qualifications and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss with us as you move through the selection process.