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Denver Health Business Analyst II, Denver Health Medical Plan in Denver, Colorado

Business Analyst II, Denver Health Medical Plan (Job ID: 3663)*Must be a Colorado residentJob SummaryUnder minimal supervision, works as a liaison among stakeholders in order toelicit, analyze, communicate, and validate requirements for changes tobusiness processes and information systems. The Business System Analyst II isresponsible for gathering requirements and thoroughly understanding thebusiness process flows surrounding any stakeholder scenarios or projectefforts and solutions, including those that cross programs, departments,and/or vendors. Builds and maintains relationships across stakeholdergroups, including external vendors and collaborators.This position handles simultaneous requests of varying complexity across alldomains at Denver Health Medical Plan. A Business Analyst II will be capableof identifying complex issues and may make recommendations forsolutions/resolutions. This position may be responsible for leading lowereffort/risk projects that are heavily focused around the business analystskillset. The Business Analyst II position may also be responsible forassisting in activities related to quality assurance test scriptdevelopment, defect management, and issue resolution.Responsibilities1.Elicit requirements using interviews, document analysis, requirementsworkshops, surveys, use cases scenarios, business analysis, tasks,workflow analysis, and any other methods to capture all business needs andwant2.Conduct and perform workflow analysis and needs assessments to identify andrecommend improvements to business processes to improve efficiency and/or toprovide new operational capabilities.3.Ability to quickly comprehend business ideas, concepts, and wants inorder to create requirements documents based on feedback received fromstakeholders, including both expressed and latent needs.4.Drive and challenge business units on their assumptions of how future-stateprocesses may be successfully executed.5.Work closely with stakeholders, project managers, information systemsresources, and management to validate that the resource's proposed anddeveloped solutions meet organizational and stakeholder needs.6.Validates, prioritizes, and organizes requirements in a comprehensive,clear, and concise manner. Ensures documents can be understood by bothbusiness users and development teams alike.7.Employ various tools like process mapping and root cause analysis tocomplete analysis and formulate recommendations.8.Works with business units to document and define test scenarios, testcases, and/or use cases in support of quality assurance/testinginitiatives; works to ensure defects are managed and reported on throughresolution during upgrade and go-live activities.9.Recommend changes to business analysis and project management policies,processes, templates, and standard operating procedures.10.Other duties as assigned.Experience1.Five years of relevant experience as a business system analyst managingrequirements for software application development and/or configuration.Knowledge, Skills and Abilities1.Excellent interpersonal, verbal and written communication skills2.Ability to set, drive and achieve deliverables in a fast-paced environmentfor multiple, concurrent efforts3.Excellent relationship-building and management skills; strong orientationtoward collaboration and communication, and an ability to earn trust andrespect from challenging customer bases4.Demonstrated understanding of application design, development,testing, integration, and support5.Proven ability to operate, deliver, and succeed with a geographicallydispersed customer baseComputers and Technology1.Extensive experience and demonstrable skill in the use of Microsoft OfficeSuites required, including Visio.2.Extensive experience using telecommunication tools, such as WebEx,GoToMeeting, Zoom, etc.3.SharePoint and SmartSheet experience preferred.Education1. Bachelor's Degree (Required)Credentials1. Certified Business Analysis ProfessionalLocationDenver Health Medical PlanWor

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