Metropolitan State University Of Denver Client Configuration Technician in Denver, Colorado
Posting Details Posting Number S00034 Position Title Client Configuration Technician Position Number Student Hourly or Student Work-Study Hourly Wage$13.00 EmployeeCategory Student Department Client Services Location Information Technology Services Position SummaryThis position resides in the ITS Client Services department as the ClientConfiguration Student Technician and is responsible for the configuration,retrieval, repair and reconditioning of all MSU Denver-owned computers. TheClient Configuration Student Technician will be providing computer hardwareand software support to the University's administrators, faculty,staff, and students. This position will occasionally interact with membersof the campus community to assist in scoping desktop computing needs and makerecommendations based on job duties, travel frequency and other factors. Duties/Responsibilities65% Preparation of end user systems based on eligibility and use cases25% Equipment repair and reconditioning5% Communicating effectively via Footprints tickets5% Other duties as assigned Required Qualifications**MUST BE A STUDENT ENROLLED AT AN APPROVED COLORADO HIGHER EDUCATIONINSTITUTION*** Punctuality and Interest in working and learning all the time; notinterested in a job where you can do homework* A minimum of 3 full semesters remaining prior to graduation by the time youstart with us* Ability to work 4+ hour shifts multiple times a week when you start withus (20-30 hours minimum/week)* Customer-service driven; customer service experience rated highly* Willing to be trained on new technologies and duties* Analytical and detailed oriented* Organized, good verbal, interpersonal skills, and writtencommunication skills* Must also be able to work well in a diverse team environment* Candidates must be thorough in investigations and documentation and willingto pass on lessons learned from personal research* Ability to exercise good professional judgment is imperative* Existing technical skills and experience very helpful, but not required Preferred QualificationsWork study funds are preferred. Posting date 10/19/2020 Closing dateClosing InstructionsSpecial Instructions to ApplicantsWork HoursOur hours of operation are M-F 8-5pm. We do not have weekend shifts.20-30 hours minimum/week but to not exceed 30 hours a week. Applicant Documents Required DocumentsResume or Curriculum VitaeCover Letter/Letter of ApplicationOptional DocumentsSupplemental QuestionsRequired fields are indicated with an asterisk (*).Metropolitan State University of Denver is a unique, access-oriented campuscommunity that values diversity, equity, and inclusion in all its forms.Our student population consists of nearly 50% first generation students andover 45% students of color. We are a designated Hispanic Serving Institutionlocated in downtown Denver.We create an equitable learning and working environment in concert withindividuals who consistently demonstrate commitment to equity and inclusion.We greatly value the diverse identities and perspectives of our students,faculty, and staff and recognize that in order to achieve a just andequitable society, diversity must go beyond simple representation. Itrequires critical inquiry and dialogue and a commitment to action. We striveto provide a culture of belonging for all community members to achievepersonal and professional success.