TDS Telecommunications Corporation DATA CENTER TECHNICIAN-OPERATIONS in Denver, Colorado

DATA CENTER TECHNICIAN-OPERATIONS Job LocationsUS-CO-DenverID 2018-12639Company OneNeck IT Solutions OverviewAre you up looking for the challenge and excitement of meaningful work with agrowing and expanding organization? Then talk to us at OneNeck ITSolutions, a TDS company. Our services empower customers to communicate moreeffectively every day.OneNeck IT Solutions LLC, a wholly owned subsidiary of Telephone and DataSystems, Inc., employs nearly 550 people throughout the U.S. The companyoffers hybrid IT solutions including cloud and hosting solutions, managedservices, enterprise application management, advanced IT services,hardware and local connectivity via top-tier data centers in Arizona,Colorado, Iowa, Minnesota, New Jersey, Oregon and Wisconsin.OneNeck's team of technology professionals manage secure, world-class,hybrid IT infrastructures and applications for businesses around the country.VData Center Technician- Operations operate, monitor, measure, and attainHMS' Data Centers Service Level Commitments, and maintain facilityappearance and integrity, especially during assigned shift. Responsible forproviding assistance to customers and projects, as such situations arise.The data center is a critical aspect of the HMS business by ensuringavailability, business continuity (no disruption), and security forinternal and external customers. The data center must maintain high standardsfor assuring the integrity and functionality of its' hosted computerenvironment and support services.This is a full time opportunity, working 12 hour night shifts; Sunday -Tuesday and every other Wednesday 7:00pm - 7:00amResponsibilitiesMonitor and Operate Data Centers critical functions and facilities to meet orexceed Service Levels. Monitor, correct, and report observed infractionsof security policies and procedures. Detect and dispatch help for troublesituations within non-local facilities, and attempt remote troubleshootingif possible/practicalMeasure and record vital statistics and produce appropriate reports,including shift and weekly reports. Record and maintain accurate incident andchange records and logsRespond physically to trouble situations within the local facility and conducttroubleshooting (including of telecom circuits) as may be requiredConduct routine walkthroughs of local facility, correcting both appearanceand functional imperfections. Chaperone vendors and guests, as may becomenecessaryAssist, as available, project activity including any of the following:Installation, termination, testing and labeling of all cross connects(cat5, coax, fiber) in the Data Center.Moving and installation of cabinets and relay racks.Hardware installation including: shelves, power strips, rails, cablemanagement, and customer equipment.Exhibit exemplary workmanship in such performanceQualificationsRequired QualificationsAssociates Degree (or higher) -OR- 2+ years professional work experience.3 + years of technical support experience in a data center and/or HVACenvironment and/or electrical field -OR- 1+ years of technical supportexperience in a OneNeck Data Center FacilityMust have and maintain a valid driver's license, insurance and have accessto reliable transportationOther QualificationsMust live within 30 minutes of the data center; on call response time of 30minutes or less requiredMust obtain ITIL Certification within 12 months of hire, or work withmanagement to pursue a reasonable alternative within 18 months.Must be willing to work 12 hour shifts for 3-4 days at a time, withintervening 4-3 days off.Availability to occasionally work extra hours (including weekends) per anon-call basis.Excellent communications with others, especially regarding technical matters.Working knowledge of HVAC, Power, Fire, Security building systemsoperations and safety.Working knowledge of telecommunications technologies, systems, and circuits.Data center skills and experience in installing/moving equipment and cablingon a large-scale basis.Experience working