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Fidelity Information Services Database Administrator Specialist in Denver, Colorado

JOB DESCRIPTION Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor's Degree Travel Percentage : 0%Job DescriptionGENERAL DUTIES and RESPONSIBILITIES* Meets commitments and provides excellent customer service at all times withinternal and external clients.* Provides status reports (written and/or verbal) that are detailed totasks and difficulties encountered - enables managers to initiate escalationif necessary and assess areas where changes or additional support may bewarran* Ensures issues resulting in customer outage is escalated appropriatelythrough TSG management.* Assists application groups with design development that meet current andfuture business requirements:- Participates in logical design process of strategic projects and responsiblefor the physical design/implementation.- Provides specific direction on infrastructure design to supportapplications.- Participates as a member of development support team on projects.- Follows and meets project timelines and deadlines.* Provides maintenance of physical database:- Creates physical database objectives following established standards andprocesses employed by database team.- Enforces database standards and follows up on inconsistencies.- Performs routine reviews of databases and systems to ensure acceptablelevels of performance.o Reports problem performance areas and recommendations for improvement.o Follows up on recommendations and actively pushes for implementation asappropriate.- Understands and applies database concepts such as database definitions,parameters, database component placement, reorganization, access methodsand security definitions.- Works with capacity planning, operations, application developers andother TSG teams on database performance and access issues.* Provides 24/7 support of production database environments.* As primary administrator, provides on call support as needed for on-callissues with database environments and provides follow up and permanentresolution for reoccurring issues.* Implements backup/recovery procedures to protect integrity of data indatabase environment.* Actively manages backups along with other database administrators to ensureprocesses are successful and we can recover as a result.* If necessary, participates in recovery of databases and assists withdisaster recovery testing and documentation.* Other related duties assigned as needed.EDUCATION REQUIREMENTSBachelor's degree or the equivalent combination of education, training,or work experience.GENERAL KNOWLEDGE, SKILLS and ABILITIES* Experience in project management methodologies is desired including abilityto estimate, plan, manage and communicate activities/deliverables of amid-size project plan, i.e., a plan that affects a single system orproduct family and uses multiple resources* Working knowledge of at least one database management system or a provenability to learn new technologies and use that knowledge effectively* Effective communication and team skills with an ability to cooperate,present to and participate with peers/team members* Basic knowledge of operating systems and systems administration concepts* Personal commitment to stay current with latest technology concepts* Good problem solving, analytical and critical thinking skills* Identifies and resolves less clearly defined problems using establishedprocedures and/or protocols as guidelines.FIS JOB LEVEL DESCRIPTIONExpert role requiring extensive skill and proficiency. Demonstrated competencyof the Senior Database Administrator role is required. Works independentlywith only administrative supervision on highly complex projects with extensivelatitude for independent judgment. Expected to be the primary mentor forothers on the database staff and is a role model for the rest of the team.Effectively communicates with all levels of technical and non-technicalpersonnel. Ability to provide communication on issues or complex informationto a wide aud