University of Colorado Delivery Manager in Denver, Colorado

University of Colorado Denver l Anschutz Medical Campus

Office of Information Technology

Delivery Manager

Position #752894 – Requisition 14560

**Please Note: This is a contracted position for 2 years.

Applications are accepted electronically ONLY atwww.cu.edu/cu-careers

The Office of Information Technology works to advance the University mission by providing innovative technology solutions and services to the CU Denver | Anschutz Medical Campuses, their constituents and partners.

Through our six core values, Service, Professionalism, Leadership, Innovation, Community, and Excellence (SPLICE), we make a difference.

Click here to find out more about the Office of Information Technology

Position Summary:

The Enterprise Applications, a full-time university staff (non-classified) position (EA) Web Services Delivery Manager will develop and execute the university’s CMS website transition plan as directed by the Lead Delivery Manager. He or she will be the Office of Information Technology’s primary point of contact for one group of clients and will be responsible for facilitating client transitions from their current websites hosted on a legacy SharePoint platform to a new Sitefinity CMS: 50 client sites, 8 – 15 in progress at any given time with an estimated 24 month program timeline.

This position requires strong organizational, customer-facing, relationship-building, negotiation, and problem-solving skills in order to deliver multiple, complex service projects.

*Examples of Work Performed: *

Service Delivery

  • Execute the designated areas of the CMS transition plan to ensure effective delivery as directed by the Lead Delivery Manager

  • Work closely with clients to facilitate the multi-phase CMS website transition process. Ensure delivery milestones are met and deliverables are provided on schedule

  • Drive day-to-day core CMS transition team activities to meet milestones and keep tasks on track

  • Accountable for driving the development and delivery of major program deliverables

  • Perform program logistics (i.e. client workshops, meetings, action tracking, status updates, etc.)

  • Work with OIT leadership (EAS and Web Services) to ensure linkage between strategic and tactical activities

  • Ensure appropriate involvement of departments throughout the program (IA, UX, UI, Development, etc.)

  • Leverage domain expertise to drive and improve service delivery, clearly set and manage customer expectations and proactively address and resolve delivery-related issues

  • Coordinate and manage group-wide communications ensuring the overall program objectives are clear and visible to both colleagues and key stakeholders

Salary and Benefits:

The salary range for this position has been established at $ 60,000 to $70,000 and is commensurate with skills and experience. This is a contracted position for 2 years, 40 hrs/week, and benefit eligible position.

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line.

**Benefits: https://www.cu.edu/employee-services/benefits.

**Total Compensation Calculator: https://www.cu.edu/employee-services/total-compensation

Diversity and Equity:

Please click here for information on disability accommodations: http://www.ucdenver.edu/about/departments/HR/jobs/Pages/JobsatCUDenver.aspx

The University of Colorado Denver | Anschutz Medical Campus is committed to recruiting and supporting a diverse student body, faculty and administrative staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnic minorities, persons with disabilities and all veterans. The University of Colorado is committed to diversity and equality in education and employment.

The University of Colorado Denver | Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.

Minimum Requirements:

  • Completion of four years of college with a bachelor’s degree from an accredited university or college with major emphasis in Computer Science, Business Administration, Information Systems or a closely related field.

  • Two years experience managing service delivery or managing complex software or website launches.

Substitution:

  • Professional experience managing client relationships, communications and event management, as well as evidence of progressive career advancement with increasing responsibilities may be substituted on a year for year basis.

Preferred Requirements:

  • Understanding of UX practices and principles

  • Technical aptitude

  • Experience with a product management approach to software development

  • Knowledge of Software Development Life Cycle (SDLC)

  • Experience working with strategic product roadmap(s)

  • Experience working with teams using Microsoft Development Platform (.NET, SQL, TFS, etc.)

  • Experience with Microsoft Project

*Knowledge, Skills, Competencies and Abilities: *

  • Excellent client engagement and client management skills

  • Experience in launching enterprise-level web sites or commercial software products

  • Experience in project management. Highly flexible and adaptive, able to multi-thread across a number of simultaneous complex projects

  • Outstanding cross-functional skills

  • Proficiency in influencing and negotiating at the stakeholder level

  • Superb written and verbal communication skills

  • Excellent problem-solving skills with a history of hands-on management of university initiatives

  • Excellent organization, communication, presentation, negotiation, influencing and stakeholder management skills.

Job: *Information Technology

Organization: *U0001 -- Denver-Anschutz Administration

Title: Delivery Manager

Location: Denver

Requisition ID: 14560