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Check Point Software Technologies, Inc. Diamond Services Engineer-Remote in Denver, Colorado

JOB OPPORTUNITYPosition Title:DIAMOND SERVICES ENGINEERID:12221Location:Dallas Texas, United StatesAtlanta Georgia, United StatesMinneapolisMinnesota, United StatesSan Antonio Texas, United StatesDenver Colorado,United StatesHouston Texas, United StatesAustin Texas, UnitedStatesDetroit Michigan, United StatesKansas City Missouri, UnitedStatesOklahoma City Oklahoma, United StatesCategory:Technical ServicesApply NowResponsibilities* Provide customers with technical support through analytical skills,facilitate new installations, implementations, maintenance, education,and author documentation in support of the customers environment.* Business and technical communication skills are important for interfacingwith clients, both at the engineer and management level. Working in aclose-knit team environment, as well as organizational ability formulti-tasking and flexibility* Occasional travel to customer sites in the US and Canada is required asneeded.* 100% remote and must be able to travel to the Dallas office on a quarterlybasis.* Ensures management of customer expectations and resolution of technicalissues in a timely manner.* Develop and maintain troubleshooting skills on all Check Point products andtechnical knowledge in industry standard based technologies#LI-SU1#GLASSDOOR Desired Background* 5-8 years of relevant TCP/IP networking and Internet Security technologyexperience.* Strong Linux/Unix and Windows Server system-level knowledge.* Experience configuring and troubleshooting VPN technologies.* Experience withTCP/IP and common TCP/UDP protocols at the packet level.Network experience with Windows, UNIX and/orLINUX based Operating Systems.* Working knowledge of DNS, DHCP , VRRP/HSRP, VoIP (H.323, SIP,MGCP) and working knowledge of routing protocols such as OSPF andBGP.* Experience with Core dump/kernel panic analysis.* Basic programming skills, with the ability to develop simple UNIX shellscripts (Bash or C Shell).* Experience providing support to direct customers, resellers, OandM,and field personnel in resolving company product related issues.* Must be eligible to work in the US without sponsorship from an employer nowor in the future.EOE M/F/Veterans/Disabled

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