Janus Henderson Investors Director, Practice Management Janus Henderson Labs in Denver, Colorado
Janus Henderson Global Investors is a leading independent global asset manager, dedicated to delivering the best outcomes for clients through a broad range of actively managed funds.
We provide our institutional, retail and high net-worth individuals with access to skilled investment professionals representing a broad range of asset classes including, equities, fixed income, multi asset and alternatives.
We are a team of independent thinkers who work tirelessly to help our clients achieve their goals – and we do it by fostering an energetic and collaborative culture that ensures our people love the place they work.
Headquartered in London, Janus Henderson is a truly global asset manager with a diverse geographic footprint, managing assets from 27 offices globally and employing more than 2,000 staff.
Overview of the Role
Create, produce and deliver cutting edge practice management programs to Janus Henderson Clients. The primary goal of the curricula is to provide meaningful training, coaching and consulting, resulting in enhanced client loyalty, increased asset inflows and asset retention. This person will act as spokesperson for Janus Henderson Knowledge Labs both internally and externally and will need to possess excellent presentation skills. Identify program topics by analyzing industry trends and evaluating suggestions from sales staff – the Labs model calls for the anticipation and satisfaction of internal and external clients’ unstated needs. Strong consultative skills in organizational development a must. Provide training and coaching to internal sales staff on program content and delivery to insure quality and consistency of message. Individual coaching and consulting to industry leading advisory teams. Deliver programs directly to client audiences. Possess a strong business sensibility, ever sensitive to return on investment.
Duties and Responsibilities
Expertly deliver JH Knowledge Labs content to our clients, colleagues and partners in a compelling, entertaining and educational manner.
Provide strategic and tactical support in identifying, designing, developing and executing Janus Henderson Knowledge Labs program/content strategy services and programs.
Provide input on practice management and client service concepts that demonstrate the Firm’s thought leadership in these areas.
Enhance the business practices of financial intermediaries at client companies using the both the content described above as well as cutting edge content from external providers.
Provide coaching and training to sales staff on training content and delivery.
Partner with Programs Marketing Group to create all program materials, including presentations, white papers, and follow-up materials.
Identify program topics by analyzing industry trends, meeting with industry and academic thought leaders and evaluating suggestions from sales staff.
Understand and align activities with relevant Distribution strategies
Develops specific project plans, plans resources, and establishes project schedule to meet the needs of the specific business unit.
Serves as SME for internal and outsourced white papers, programs for business unit(s).
Performs ongoing business analysis of the industry, identifies trends and potential short- and long-term program needs.
Researches and selects appropriate methods, materials, technologies, content, and resource delivery for each project.
Manages relationships with certain program consultants, and oversees externally developed and administered materials and programs.
Maintains methods for the evaluation of program effectiveness, measuring effectiveness in the field and coordinates efforts in continually improving JHI Knowledge Labs programs.
Assumes additional duties as assigned
Technical Skills and Qualifications
Expert facilitation and presentation skills with a variety of audience sizes, channels and topics
Competency in different coaching modalities and techniques
Proven ability to develop effective client presentations
Strong interpersonal skills and a strong desire and capability to forge relationships with sophisticated and accomplished financial advisors
Strong verbal and written communications skills
Ability to provide strategic as well as tactical input to projects, and to conceive how desired results drive design/ positioning as well as direct tactical execution of materials
Knowledge of learning methods and techniques for structuring programs and be creative, demonstrating ability to contribute to curriculum design
Familiarity with Kirkpatrick’s four levels of assessment
Balances Self-Management with adherence to home office directives
Self-reflective, open to feedback and change
Strong computer skills, including MS Word, Excel, PowerPoint and Outlook
Knowledge of company products and the mutual fund/financial services industry, including financial markets and distribution of financial products
Solid understanding of sales and marketing concepts, strategies, and tactics
10 years’ experience, with coaching, facilitation and or marketing in the financial services industry.Four years’ experience developing training programs required.
Bachelor's degree required MA/MBA preferred
Graduate work in leadership training and coaching strongly preferred
Ongoing competence in the role to be assessed by:
Annual Performance Appraisal
Completion of all assigned Compliance training
Working Environment/Physical Activities
Overtime may be required on short notice and may include evening, weekend, holiday hours
Travel up to 80% 60% typical
Janus Henderson Investors (including its subsidiaries) will not maintain existing or sponsor new industry registrations or licenses where not supported by an employee’s job functions (as determined by Janus Henderson Investors at its sole discretion).
All applicants must be willing to comply with the provisions of Janus Henderson Investors' Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants’ past political contributions or activity may impact applicants’ eligibility for this position. Janus Henderson Investors is an equal opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All applications are subject to background checks.