Accenture Document Center Solutions Analyst - Denver, CO in Denver, Colorado
Mortgage Cadence, a wholly-owned subsidiary of Accenture, has been partnering with mortgage lenders since 1999, offering the industry’s only true one-stop shop mortgage technology solutions designed for point-of-sale through post-closing. In a time when efficiency, speed and the customer experience are paramount to the success of lenders, Mortgage Cadence offers the most reliable software and dedicated people, supporting lenders every step of the way. Each of our products has revolutionized the mortgage lending process in some way, changing the way lenders lend and borrowers finance.
As a software company, we think like a start-up, with every employee empowered and encouraged to be visionary. Teamwork and innovation define what we do as we take our customers into the future by providing the last lending solution they will ever need.
The Document Center Solutions Analyst (SA) is a frontline customer support and implementation specialist. The SA implements new Document Center customers and supports existing customers by developing a thorough understanding of the customer's requirements, then applying industry best practices and detailed knowledge of the Document Center product to identify optimal solutions that support business objectives and meet or exceed customer requirements. The SA is responsible for building lasting, trust based relationships with customer stakeholders. Document Center SA's translate business requirements to technical requirements that internal operations resources can execute on. The SA collaborates regularly with other departments and team members to facilitate customer initiatives.
Minimum 1 years of experience in client facing roles service, support, account management, etc.
Minimum of 1 year experience of software programming, SQL scripting, or advanced Excel formula writing
Preferred Skill Requirements
Experience working directly with mortgage documents and or mortgage compliance
Project management experience, either directly managing projects or working with project managers
Experience working with Mortgage Loan Origination Software LOS products
Strong verbal and written communication skills
Effective time management, organization and prioritization
Ability to work well as a part of a team
Proven technical aptitude
All of our consulting professionals receive comprehensive training covering business acumen, technical and professional skills development. You'll also have opportunities -to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.
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Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
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