Zayo Group Ethernet Install Technician in Denver, Colorado
Company DescriptionZayo provides mission-critical bandwidth to the world's most impactfulcompanies, fueling the innovations that are transforming our society.Zayo's 133,000-mile network in North America and Europe includes extensivemetro connectivity to thousands of buildings and data centers. Zayo'scommunications infrastructure solutions include dark fiber, private datanetworks, wavelengths, Ethernet, dedicated Internet access, andcolocation services. Zayo owns and operates a Tier 1 IP Backbone and 44carrier-neutral data centers. Through its Cloudlink service, Zayo provideslow latency private connectivity that attaches enterprises to their publiccloud environments. Zayo serves wireless and wireline carriers, media,tech, content, finance, healthcare and other large enterprises.Position DescriptionThe Ethernet Install Technicians are a skilled team of network professionalswho are responsible for the configuration and activation of all customerEthernet services within Zayo's MEF compliant, Tier I IP/Ethernetnetwork. Responsibilities include support of Zayo's customers throughout theinstall, test, and turn-up process, and ensuring the network andsupporting documentation adheres to Zayo's strict standards for ongoingcustomeResponsibilitiesProvision, test, and turn-up Ethernet services across multiple hardwareplatforms for Zayo based on design records/diagrams.Responsible for the deployment of new equipment as well as new customerservices across the network.Maintain processes and procedures documentation relating to theprovisioning, test, and activation of Zayo Ethernet services.Ensure the proper documentation and network reliability standards are followedfor the ongoing support of these services going forward.Document work efforts in OSS system to track circuits through the installprocess.Ensure Zayo is creating the finest network available for the support of ourcustomers and long term company financial success.Interact with customers to provide a high level of customer satisfaction.Work nights and/or weekends as necessary and participate in an on-callrotation.Work well as a part of a team as well as being able to perform as anindividual with minimal supervision.Perform special projects and other duties as assigned.QualificationsBachelor's degree (B.A.) or equivalent from a four year college ortechnical school and two years' related experience and/or trainingspecific to IP and Ethernet networking; or equivalent combination ofeducation and experience.Excellent communication skills, both verbal and written.Effective problem solving and interpersonal skills.Basic knowledge of Microsoft Word and Excel as well as the trouble ticketingand circuit inventory software.Knowledge of the following Transmission and TCP/IP standardtelecommunication practices and technologies:Ethernet and IP NetworkingBGP, OSPF, RIP, MPLS/VPLS, Spanning Tree Protocols, G.8032Cisco, Juniper, Alcatel Lucent Operating SystemsRewardsCompetitive compensationExcellent benefits including health, dental, vision, 401 (k),disability and life insuranceFitness membership discountsGenerous paid time off policy including paid parental leaveZayo is an Equal Opportunity/Affirmative Action employer All qualifiedapplicants will receive consideration for employment without regard to race,color, religion, sex, sexual orientation, gender identity, nationalorigin, disability, or protected Veteran status. EEO IS THE LAW Zayoinvites any applicant and/or employee to review the Company's writtenAffirmative Action Plan. This plan is available for inspection upon requestby emailing our People Ops team.