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Agiliti, Inc. Field Service Engineer - CT/MRI - Denver, CO in Denver, Colorado

Job Description:At this very moment, Agiliti team members are supporting hospitals andhealthcare facilities across the nation by delivering, cleaning andmaintaining medical equipment needed for patient care. Join Agiliti whereevery interaction has the power to change a life!Field Services Engineer IIThe Field Service Engineer is responsible for maintaining the customer'shighend medical imaging equipment, including systems applications, qualitycontrol, calibration, operating system support, applications support,software support, technical support, and troubleshooting.PRIMARY DUTIES AND RESPONSIBILITIESFIELD SUPPORT (75%)Troubleshooting on highend medical imaging equipment.Establishing and adhering to preventative maintenance schedules.Maintaining customer service logs and internal service records in a timelyfashion.Solving issues with medical imaging applications, electrical components,computer hardware, and software, mechanical and hydraulic systems.Complying with Health and Human Services, Environment Health and Safetyand/or all other applicable regulatory requirements.Performing service, calibrations and quality assurance check for an entireimaging system as per the ISO13485 standards.TECHNICAL SUPPORT (10%)On highend medical imaging equipment online and or via telephone.Communicating daily with customers to ensure resolution and proper followupleading to acceptable customer satisfaction levels.Maintaining system performance by performing system monitoring and analysis,and performance tuning; troubleshooting system hardware, software,networks and operating and system management systems; designing and runningsystem load/stress testing; escalating application problems to OEM(Original Equipment Manufacturer).APPLICATIONS SUPPORT (5%)Regular interaction with radiologists, technicians, physicians, andother medical professionals to keep abreast of new and existing imagingsolutions, issues and trends.SOFTWARE SUPPORT (10%)Continuous up-time support for applications software issues associated withthe X-ray and Vascular modalities.Digital Imaging and Communications in Medicine (DICOM) viewing,filming, archiving, networking, and database administration.Prepares users by designing and conducting training programs, providingsoftware support and reference.Online and telephone support for Windows, LinuxThe incumbent is expected to perform other duties necessary for the effectiveoperation of the department.REQUIRED EXPERIENCEMinimum 3 year's applicable experience (5+ years preferred)Experience with servicing and troubleshooting CT and MRI systemsFamiliarity with Siemens, GE and Phillips systems a plusUpdates job knowledge by participating in educational opportunities; readingprofessional publications; maintaining personal networks; participating inprofessional organizationsProtects organization's value by keeping information confidentialIt is the policy of Agiliti to provide equal employment opportunities to allemployees and applicants for employment without regard to race, color,religion, gender, sex, sexual orientation, national origin, age,physical or mental disability, genetic information, marital status,status as a veteran, military service, or any other characteristicprotected by applicable federal, state, or local civil rights laws.Inaddition, Agiliti will provide reasonable accommodations for qualifiedindividuals with disabilities. Agiliti strictly prohibits any form ofretaliation against individuals who make good faith reports of allegedviolations of this policy or who cooperate in Agiliti's investigation ofsuch rIf you require assistance with your application, please Job Location:Home Office (CO)Additional Locations (if applicable):Job Title:Field Service Engineer IICompany:AgilitiLocation City:Not Applicable