DecisionOne Field Services Technician in Denver, Colorado
Located throughout the United States and Canada, DecisionOne serves leading companies and government agencies with tailored information technology support services that maximize the return on IT investments, minimize capital infrastructure costs and optimize operational effectiveness.
With more than 1,500 technology professionals and an extensive, geographically distributed network of service locations, DecisionOne’s technology and business solutions combine complementary foundation services improving coverage, availability and response to satisfy the technology needs of our customers.
This position is located at Denver International Airport.
Installing, repairing and troubleshooting workstations, Printers, Scanners, Routers, & Switches
Installing and repairing Servers
Troubleshoot and installing in LAN-WAN environments
Provide some desk side technical support for hardware and software
Perform analysis to effectively identify potential problems to eliminate problems in the future
Maintain requisite technical competence to support the hardware and software
Install, move, add, and change hardware and related peripherals in accordance with the Change Management Process
Taking appropriate actions to mitigate or eliminate hardware/software problems
handle General Territory.
Standby and travel are a requirement, normally 150 - 200 mile radius
Perform applicable preventative maintenance, per OEM specifications
Certifications - A+/Net+/MCSE - Cisco Certifications will be desired. Experience with SCO and or LINUX will be a plus as well
Minimum 5 years of Information Technology Experience in the public sector with organizations undergoing major upgrades to software and systems is preferred
Experience installing and repairing Servers
Experience installing & troubleshooting LAN-WAN environments
Experience installing and repairing & troubleshooting workstations, Printers, Scanners, Routers, & Switches
Must be available to be on-call per schedule
Must have excellent communications and customer service skills, and demonstrate leadership and creative thinking
Must be able to travel throughout the state and outlying areas
Must be able to work overtime when required
Must be able to provide own transportation
Must submit to and pass a Pre-Employment Drug and Alcohol screen
Must be able to receive a badge at Denver International Airport
Keyword: Field Service Technician
From: DecisionOne Corporation