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Granicus Implementation Consultant in Denver, Colorado

Implementation Consultant $50,000 - $60,000 + bonus* Denver, CO Job Description$50,000 - $60,000 + bonus**starting rate may vary by experience and/or locationJob Summary:Implementation Consultants (IC's) manage complex projects forsophisticated clients. IC's maintain the highest level of product knowledgeto ensure prompt and proper implementation of Granicus SaaS products. Asuccessful implementation includes strong project management while scopingfeatures and functionality that will accomplish the client's goals,configuring the application(s), training, and adoption among theusers. Versatility, flexibility and enthusiasm for client success arecornerstones for this role. Candidates should bring a consultative approachand a "whatever it takes" attitude to ensure client success.What You'll Do: 1. Manage multiple Granicus product implementations on schedule and withhigh quality from kick-off to launch 2. Advocate and evangelize "best practice" approaches to client set upsto ensure long term success and value for Granicus clients 3. Ensure implementations meet client specific missions and solve corechallenges around digital communications 4. Clarify and drive implementation commitments and timelines 5. Facilitate in-person and online trainings and various working sessionsfor client administrators 6. Maintain clear project plans including status, issues andopportunities for assigned implementations 7. Up to 20% travel if requiredSecurity Requirement:Responsible for Granicus information security by appropriately preserving theconfidentiality, integrity, and availability (CIA) of Granicusinformation assets in accordance with the company's information securityprogram. Skills and RequirementsWho You Are:* Passion for public sector success* Proven client focus - able to understand what drives customer needs* Excitement for managing multiple simultaneous projects in a fast pacedenvironment* World class problem solving skills* Excellent written and verbal communication skills* Success in an account implementation/set up role, preferably SaaSimplementations* Project management experience preferably with public sector clients* Familiarity with any combination of responsive email template design(HTML/CSS), 508 compliance, social media, campaign and contentmanagement, SMS sending and compliance, RSS, Analytics and Onlinetraining solutions (whew!) - is a plusEXAMPLES OF LIKELY PERFORMANCE METRICS* Customer Satisfaction (measured via post-implementation survey)* Project profitability (budgeted effort - actual effort)* Command Skills demonstrated across backlog (measured by "on track"vs "off track" projects)Benefits: At Granicus, we offer a competitive benefits package that allowsemployees to tailor benefits to their needs. Benefits listed below are foremployees based in the U.S.Flexible Time OffMedical (includes an option that is paid 100% by Granicus!), Dentaland Vision Insurance401(k) plan with matching contributionTuition and Training ReimbursementPaid Parental LeaveEmployer paid Short and Long Term Disability Insurance, Group Term LifeInsurance and ADandD InsuranceGroup legal coverageTransit and/or parking supplement for office based employeesFree snacks and drinks in our officesAnd more!Granicus is committed to providing equal employment opportunities. Allqualified applicants and employees will be considered for employment andadvancement without regard to race, color, religion, creed, nationalorigin, ancestry, sex, gender, gender identity, gender expression,physical or mental disability, age, genetic information, sexual oraffectional orientation, marital status, status with regard to publicassistance, familial status, military or veteran status or any otherstatus proGovDelivery is committed to providing equal employment opportunities withoutregard to race, color, religion, sex, sexual orientation, genderidentity, national origin, disability