Rexel USA Industrial Field Service Technician in Denver, Colorado
With annual sales in excess of $4B, Rexel USA is a market leader providing innovative and sustainable electrical supplies and energy solutions. Our strategy is simple - by helping our customers thrive, we thrive. We recognize that the energy industry is changing and Rexel's business is changing with it. That's why we’re looking for someone like you - a fresh thinking, innovator, and ground-breaker.
We are seeking a Industrial Field Service Technician for our Denver, CO location:
DESCRIPTION OF THE ROLE:
The Industrial Field Service Technician is responsible for providing on-site services that support process and discrete manufactures operations. Specifically, services related to evaluating a customer’s installed hardware/software/network equipment, Store room stock and Safety compliance.
Execute documented procedures on-site at customer facilities.
Perform onsite collection of current install base through site walk through and use of data collection tools in industrial manufacturing environment.
Perform onsite collection of arch flash and lockout tag out policy/procedure/compliance information.
Perform onsite management of customer store room assets.
Demonstrate core competency around Rockwell Automation products and associated manufacturing technology.
Act as representative of [Distributor Name] while performing services on mission critical customer equipment and applications.
Develop Relationships with key customer stakeholders.
Present findings to technical and non-technical audiences.
Articulate the value of services offerings to customers during the lifecycle of the engagement
Work with customers to determine customer problems, needs and goals thereby identifying opportunities for product and services that may be outside of the scope of your original engagement.
Document work activities in appropriate, professional report format
Assist in the clarification and resolution of customer issues
Minimum Qualifications and Requirements;
Associate of Science Degree in Engineering or Technology, or equivalent technological training (e.g. technological training received while serving in the military, or equivalent industry training). Or,
Bachelor’s Degree in Electrical Engineering, Industrial Engineering, Computer Science or Information Technology or related technology driven degree.
Understanding of safe work practices in an industrial environment including but not limited to utilization personal protective equipment as required.
Demonstrate strong interpersonal communications, organizational and written/verbal communication skills
Demonstrate ability to learn quickly and adapt to changing demands
Examples of being self-motivated and able to work independently
Hands on experience with commercially available technology such as Microsoft excel, word, etc.
Demonstrate Strong analytical, problem solving and interpersonal skills required
Exposure to Industrial Control Systems including PLC, HMI/SCADA, plant historian, motor control, motion control, etc. technology and applications (Rockwell or comparable platforms)
Preferred Qualifications and Requirements;
+2yrs Hands on experience working in an industrial manufacturing environment
Exposure to industrial Lockout Tag out standards and best practices
Exposure to industrial Arch Flash standards and best practices
Flexibility for travel 75% - 90% is required and within the Denver, CO area
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.