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Datadog, Inc Lead Solutions Engineer - Denver in Denver, Colorado

The Team:We are Datadog's in-house product experts. The technical solutions teamenables Datadog's worldwide growth by educating potential clients andensuring that existing customers are happy and successful. We share ourtechnical and product expertise with customers through demos,presentations, technical evaluations, and ongoing support. Technicalsolutions is a growing global team that collaborates constantly to shareknowledge and continuously advance our technical skillset.The Opportunity:Join a diverse team of traditional and non-traditional backgrounds, workingtogether to solve complex problems the right way. You will lead a teamimmersed in a startup-like environment where you will be challenged, butalso will immediately witness your contributions to Datadog.You Will:Manage, develop, and mentor a fast-paced team of Solutions Engineers whorespond to client requests, reproduce and troubleshoot issues, and diveinto the 400+ integrations that Datadog works withEnsure successful onboarding of new Solutions EngineersHelp triage Solutions Engineering queues and work with Product and Engineeringon urgent mattersReview and help prioritize Solutions Engineering escalationsDispatch customer requests throughout the day as part of a queue rotationscheduleOversee demo training and assist in demo certificationAssist with incident response during outages/incidents, communicating withcustomers and providing our internal teams with info that we're gettingfirst-hand from those customersBuild out documentation and knowledge base articles for a variety oftechnologiesYou Are:Passionate about people management and/or mentorship with previousexperience leading a teamSelf-motivated, detail-attentive, and have a desire for continuous learningA critical thinker who defaults to a client-centric approachA tinkerer with some programming experience and a basic knowledge of LinuxAble to work a rotating schedule that requires weekend availability Bonus Points:CS or Engineering majorsActive contribution to open-source projects (code, bug reports, etc.)and the Engineering Community (Meetups, etc.)Why You Should Apply:Generous and competitive andNew hire stock equity (RSUs) and employee stock purchase planContinuous career development and pathing opportunitiesProduct training to develop an in-depth understanding of our product and spaceBest in breed onboardingInternal mentor and buddy program cross-departmentallyFriendly and inclusive workplace cultureAbout Us:Datadog is the monitoring and security platform for cloud applications. OurSaaS product is used by organizations of all sizes across a wide range ofindustries to enable digital transformation, cloud migration, andinfrastructure monitoring of our customers' entire technology stack,allowing for seamless collaboration and problem-solving among Dev, Ops andSecurity teams globally. Given the resilience of cloud technologies andimportance placed today in digital operations and agility, Datadog continuesto innovate and is well positioned for the long term.Equal Opportunity at Datadog:Datadog is an and Equal Opportunity Employer and is proud to offer equalemployment opportunity to everyone regardless of race, color, ancestry,religion, sex, national origin, sexual... For full info followapplication link"At Datadog, diversity means making a conscious effort to reflect the manyexperiences and identities of the world outside, while treating each otherwith fairness and without bias. Inclusion is the choice we make every day tofoster an environment where people of all backgrounds not only belong, but