Davita Manager, Desktop Support in Denver, Colorado
At DaVita, we find that our best leaders are those who create an inspiringvision for the future and empowers their team to achieve success. They havealways enjoyed tackling difficult problems and believe that the best way tosolve them is through collaborative, team efforts. They take ownership ofresults and instill accountability in those they lead. They are driven,strong communicators, relationship builders, and find real fulfillment inchallenging work.Sound like you? Then you might be a great fit for a Desktop Support Managerrole with DaVita.This position is responsible for overseeing day to day operations andstrategic planning within Desktop Support lane of Information Technology.Responsibilities include, but are not limited to:Reports statistical performance information regarding service levels toleadershipManages to budgetRegularly reviews policy, process and procedure for efficiency and adherencePartners with other support organizations to improve customer experienceManages supervisor performance where applicableOversees overall team performanceStrategic planning and team goal settingManages Executive and C Suite SupportPartners with local Executive Leadership to improve overall technology supportFacilitates meeting supportFacilitates A/V Conference Room(s) SupportCoordinate multiple departments to solve complex technical support issuesQualificationsHigh School DiplomaCollege education or equivalent job experienceProficient with MS Office applicationsCustomer Service experience in a Support environmentExcellent oral and written communication skills with the ability tocommunicate technical information to a non-technical audienceAbility to analyze complex problems, use problem solving skills to resolvethem, request assistance and work with outside groups when appropriate toresolveAdvanced interpersonal skillsAbility to document and adjust process and process flowIndustry certifications helpful (A+, HDI, ITIL etc)Here is what you can expect when you join our Village:A "community first, company second" culture based on Core Values thatreally matter.Clinical outcomes consistently ranked above the national average.Award-winning education and training across multiple career paths to help youreach your potential.Performance-based rewards based on stellar individual and team contributions.A comprehensive benefits package designed to enhance your health, yourfinancial well-being and your future.Dedication, above all, to caring for patients suffering from chronickidney failure across the nation. Enter text hereJoin us as we pursue our vision "To Build the Greatest Healthcare Communitythe World has Ever Seen."Why wait? Explore a career with DaVita today.Go to http://careers.davita.com to learn more or apply.DaVita is an equal opportunity/affirmative action employer. As such,DaVita makes hiring decisions solely on the basis of qualificationsand experience, and without regard to race, color, religion, sex,gender identity, sexual orientation, national origin, disability orprotected veteran status.