RSM US LLP NetSuite Managed Services Desk Technician in Denver, Colorado
Job Field WidgetAs a Managed Services team member, you will work directly with clients onmaintaining and enhancing their current NetSuite solution through supportrelated tasks and requests.Ensure completion and resolution of client related tasks, submitted to RSMTriage submitted tasks to identify resolution timeframes for bug fixes andsystem changesProvide resolution services based on your own skills and aptitudeEscalate tasks or enhancements to other RSM NetSuite team members with eitherspecialized skills and/or familiarity with the client's environment andbusiness processes, if necessaryProvide know-how assistance to client's, including navigation and savedsearch creationTake a hands-on approach to troubleshootingBasic Qualifications:Bachelor's degree in Accounting, Computer Science or related field requiredMultiple years of functional experience with NetSuite financialapplications/services as either a consultant or administratorExperience in gathering requirements (and implementing) for Record toReport, Order to Cash and Procure to Pay ModulesPreferred Qualifications:Prior work experience in the accounting field and knowledge of generalaccounting principles is preferredKnowledgeable in relational database architecture and methods includinghands-on experience in developing SQL queries desiredAbility to work under pressure, meet deadlines, and work on multipleprojects simultaneouslyMust be a team player and be able to effectively interact with staff at alllevels of the firmStrong conceptual, analytical and problem solving skillsExcellent client skills and customer relationship management skillsSolid understanding of business and information technology processesStrong verbal and written communication skills, with an ability to expresscomplex technical concepts in business termsNetSuite Certified Administrator and/or ConsultantYou want your next step to be the right one. You've worked hard to get whereyou are today. And now you're ready to use your unique skills, talents andpersonality to achieve great things. RSM is a place where you are valued as anindividual, mentored as a future leader, and recognized for youraccomplishments and potential. Working directly with clients, key decisionmakers and business owners across various industries and geographies,you'll move quickly along the learning curve and our clients will benefitfrom your fresh perspective.Experience RSM US. Experience the power of being understood. Text/HTMLJob ID: Job Field Widget req15886 Text/HTMLLine of Business: Job Field Widget Consulting Services Text/HTMLSubFunction: Job Field Widget... For full info follow application link.RSM is an equal opportunity/affirmative action employer.Minorities/Females/Disabled/Veterans.