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HSS, Inc. Network Analyst in Denver, Colorado

Requisition Number:21-17316Position Title: POSITION SUMMARYSupports the implementation, configuration, maintenance, and support ofInformation Technology (IT) networks and relevant applications to ensureresource availability for staff and customers in support of business needs.ESSENTIAL DUTIES and AREAS OF RESPONSIBILITY Supports the installation, configuration, maintenance, and support of networks and related applicationsconsistent with the organization's short- and long-term strategic objectives. Participates in the development of, follows and when necessary enforcesprotocols, policies, and procedures for network maintenance and development. Evaluates and cooperates with vendors as needed to establish relationships, assign tasks, evaluate/validate potential solutions,troubleshoot and plan. Serves as an escalation point for end user and IT support when other support tiers are unable to resolveand/or determine root case for network issues. Participates in the rotating on-call schedule for evenings,weekends, and holidays as needed to support HSS operations. Travels to remote sites in support of design, implementation, testing,troubleshooting, and maintenance of network infrastructure. Is aware of and enforces standards and information security, includingHIPAA (Health Insurance Portability and Accountability Act) and PCI (Payment Card Industry and DataSecurity Standard) and similar privacy and security rules. Expands IT knowledge base through department training sessions, joint andgroup projects, independent research, and other available methods. Stays abreast of advances in technology. Other duties and assignment as required.QUALIFICATIONS Bachelor's degree (or an equivalent combination of education and experience). Certifications in Information Technology (see below) plus 2 to 4 years ofexperience in network support/implementation/maintenance. CompTIA Security+, Network+, Cisco CCNA, Solar Winds Certified Proare examples of preferred certifications. Certification in Fortinet/FortiGate or equivalent direct experiencemanaging this software highly desired. This is a Work from Home (WFH) position. Candidate must have stable homeinternet connection and a private/secure area to work. Excellent written and verbal skills required. Excellent customer service skills required. Experience in healthcare, aviation and/or security industries a plus. Strong knowledge of Microsoft applications including Azure and Exchangedesired. Knowledge in configuring and troubleshooting technologies including, but not limited to: Windows Server,Active Directory, virtualized environments, and wide range of custom system interfaces. Advanced knowledge of commonly used concepts, practices, and procedureswithin the Information Technology field expected. Knowledge of HIPAA requirements strongly desired. Excellent analytical skills and reasoning abilities. Ability to adapt and change based on external circumstances. Ability to work with and interact with executives, company officers, managers,employees, applicants, clients, prospective clients, sales representatives, vendors, and guests. Ability to work with high degree of independent judgment, discretion, and confidentiality. Ability to manage a body of work without supervision. Ability to meet HSS's driving requirements and maintain a valid driver's license.PHYSICAL DEMANDS and WORK ENVIRONMENTThis is a full-time position. Work hours will vary depending on projectdeadlines and the needs of the company. Work weeks may exceed 40 hours. Occasional evening and weekend work may berequired as job duties demand. Environment may be fast-paced and stressful. Approximately 10% local and domestic overnighttravel is required and may include one or more of the following: day and/or overnight, by plane a