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Amazon Corporate LLC Principal Engagement Manager in Denver, Colorado

Principal Engagement Managers at Amazon Web Services (AWS), are seniorleaders who develop strategy, set direction for teams and perform in aninfluencing capacity to ensure successful delivery of AWS' largest strategiccustomer engagements. They influence both internally and externally to manageand deliver AWS cloud services that enable our customers to realize theirbusiness objectives. They work well in ambiguous situations and able toformulate direction and coach, mentor, lead internal AWS resources,external partners and customers through the engagement and program lifecycle.AWS Professional Services engage in a wide variety of projects for customersand partners, providing collective AWS customer experience, best practicesand obsessing about strong success for the Customer. Our team collaboratesacross the entire AWS organization to bring access to products, services andtraining teams, to deliver the right solutions and drive feature innovationsfor our customers across all industries. Engagement Managers help Customersmake decisions to meet their technical and business objectives by providingbest practices, proactively identifying and closing project gaps.Principal Engagement Manager Responsibilities include:SOLUTIONS - This includes participating in on-site visits, understandingcustomer requirements, proposing and delivering ProServe offerings such asmass migration programs, and help develop custom solution engagements.* Applies strategic thinking and demonstrates ability to understand businessand technical requirements to galvanize teams around a common vision toexecute, manage and achieve customer business outcomes.* Actively looks for ways to improve process efficiencies and effectiveness.* Leads directly, and through others, the creation of new businesscapabilities for customers, partners, and AWS Service Teams.EXPERTISE - Collaborate with AWS field sales, pre-sales, training andsupport teams to help partners and customers learn and use AWS services in keymarket verticals and regulated industries such as financial services,media/entertainment, and healthcare/life sciences.* Viewed as a trusted senior advisor at the CXO/VP level or equivalent,both internally and externally.* Demonstrates leadership in the scaled, enterprise Agile and ProgramManagement community, showing differentiated invention and innovation.* Delivers and leading large, complex initiatives and customer engagements* Collaborates with AWS field sales, pre-sales, training and support teamsto seek to understand our customers' needs, their business, how successis defined and ensure that we are exceeding expectations in delivery anddeveloping valued solutions.* Possesses a deep knowledge of scaled agile and program and projectmanagement best practices and how to apply them in an effective and pragmaticway across large, complex engagements and organizations.* Understands the cloud technology value proposition, principles andservices including infrastructure, business applications, datamanagement, security, application platforms and consumer-facing technology.* Sought after by customers, internal AWS teams and partners to providevaluable, strategic input on AWS-related practices and offerings related toscaled, enterprise Agile and Program Management to support delivery.* Works with AWS engineering, support, and business teams to conveypartner and customer feedback.DELIVERY - Deliver and manage multi-stream technical engagements with partnersand customers by demonstrating exemplary leadership qualities, building highperforming teams and establishing effective communication techniques acrossthe program. The Engagement Manager is responsible for managing customerexpectations, managing AWS delivery consultants, and managing the scopeand budget of each individual project.LEADERSHIP* Leads and coaches both AWS, customer stakeholders/subject matterexperts, and partner teams to align program/project goals with customerbusiness goals, leads planning and road mapping to e