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iCIMS Project Manager - Future Talent in Denver, Colorado

Job Overview

Are you a strategic, high impact management leader? Do you have experience leading the charge on many multi-faceted projects? We’re looking for a seasoned, time management superstar to join our team as a Project Manager where you will strategically define business processes, manage various Professional Services Implementation projects, oversee iCIMS project team members, and facilitate change management within the client organizations. In this role, you will work directly with our customers and Customer Success team, building strong relationships through a consistent and determined commitment to client satisfaction. If you’re a creative problem-solver and thrive on the satisfaction of seeing a project through from start to finish, we’d love to bring you on board!!

About Us

Headquartered in Holmdel, NJ, iCIMS is the talent cloud company that empowers organizations to attract, engage, hire, and advance the right talent that builds a diverse, winning workforce. With an award-winning culture and multiple locations across the U.S. and around the globe, we deliver technology that supports approximately more than 4,000 contracted customers and a workforce of 30 million. Dedicated to maintaining an inclusive, inspirational, and innovative work environment, and committed to our consistent growth, we have a wide range of opportunity for career advancement within our organization. Come grow with us—apply today!

Responsibilities

  • Delivers exceptional customer service to all Clients (clients, vendors and internal resources)

  • Leads Implementation and Professional Services Projects of new and existing iCIMS Customers.

  • Leads Implementation projects of largest and most complex variety

  • Performs initial project scope confirmation and development of Statement of Work (SOW)

  • Assists with the development and management of project scope, issues and escalations while continually setting client expectations.

  • Responsibilities may include on-site consultations, setting of optimization strategy, supporting multi-phase roll-outs, and managing of complex data migrations and integrations (HRIS, Background, Assessment, and others).

  • Follows iCIMS Project methodology and best practices.

  • Works with clients to coordinate training.

  • Ensures all projects are delivered on time and on budget, with the highest quality.

  • Assists with managing the client relationship, through regular interactions with project team, ensuring project success and satisfaction.

  • Manages data conversion/migration process, data validation, and system testing.

  • Support various Data Connections between iCIMS and 3rd party vendors (via CSV, XML, Web Services API methods)

  • Consistently ensures that business is conducted with integrity at all times and that behavior aligns with iCIMS policies, procedures, and core competencies

Qualifications

  • Minimum of 5 years of experience in software project management

  • Ability to effectively interact with customers across many industries, at all levels of a client's organization, while providing a high level of customer service.

  • Ability to work effectively with both internal and external customers.

  • Demonstrated ability to influence cross-functional partners and upper management to impact decision-making

  • Understanding of SaaS and the fundamentals, processes and terminology of corporate sourcing, recruiting and on-boarding environments.

  • Proven ability to quickly learn and master systems.

  • Proven ability to effectively communicate iCIMS best practices to customers.

  • Excellent analytical skills; the ability to effectively scope, design, and manage multiple projects, simultaneously.

  • Ability to identify and communicate project risk to all stakeholders.

  • Ability to identify systems requirements, define support procedures, and implement practical business solutions under multiple deadlines

  • Excellent follow-up and time management skills with ability to adhere to strict timelines.

  • PMP or PHR certification a strong plus

  • Proficiency with Microsoft Office (PowerPoint, Excel, Outlook, Word)

  • Ability to cultivate a team environment across departments

  • Excellent communication and interpersonal skills. Articulates thoughts and ideas clearly, concisely, and persuasively

  • Ability to work effectively within a fast paced, changing environment that is going through high growth

  • A self-starter with the demonstrated ability to take initiative, who can proactively identify issues/opportunities and recommend actions

  • Strong results orientation with a proven track record of flawless execution and strong attention to detail

  • Demonstrated customer service orientation

  • Strategic analysis/creative problem solving and business judgment are required

EEO Statement

iCIMS is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, protected veteran status or disability status and will not be discriminated against on the basis of disability.

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