General Electric Senior Director – Product & Service Delivery in Denver, Colorado

About Us:

GE Ventures is creating a new start-up, AiRXOS, Inc. This Start-up will have access to unparalleled resources through GE’s Global Research Center, GE Digital, GE Aviation Systems (GEAS) and GE’s IoT platform, Predix. AIRXOS leverages GE’s operational excellence, brand, and scale to create options for breakout growth. AiRXOS is creating enabling infrastructure and robotics technologies that promote autonomy with persistent, geospatial big data stacks.

AiRXOS offers a great work environment, professional development, challenging careers, and competitive compensation. AiRXOS is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer at http://www.ge.com/sites/default/files/15-000845%20EEO%20combined.pdf . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Role Summary:

The AIRXOS Senior Director of Product and Service Delivery will be responsible for all aspects of our product deployment strategy and delivery activities with our end customers and partners – this includes project management & technical implementation of our Autonomous Services Platform and our certification and waivers services solutions.

Essential Responsibilities:

In addition to executing on the efficient & effective delivery of these solutions after contract execution, this individual will also be expected to provide leadership & guidance to product management on additional requirements needed for each project including process around resource estimates & delivery risk; likewise, after successful delivery & customer sign-off, this leader will be expected to help the team transition the project to the to be developed operation organization.

In the role of Senior Director – Product & Service Delivery, you will:

  • Interact heavily with the AiRXOS leadership team and various GE business units and external partners

  • Lead product management and product strategy efforts

  • Develop product roadmaps and all new product development projects, including product features, requirements and related documentation

  • Work closely with GE Business Unit SMEs, customers, and Engineering, to identify key product and/or solution gaps within current platforms and solutions

  • Work closely with Engineering team by conveying vision, scoping work, prioritizing issues, and speaking on behalf of customers overall technical strategy / project plans are being moved forward

  • Partner with and provide leadership to Sales and Marketing on a strategic commercial strategy, including go-to-market approaches, key prospect and customer identification, customer approach

  • Be responsible for budgeting process for sales product and project budgets

  • Develop a deep understanding of market problems and drivers for products and services through market research, productive relationships with customers, and internal sources of market knowledge and expertise

  • Identify path to markets, and lead strategy for distribution channels, direct sales and pricing

  • Ensure policy and product strategies are aligned

  • Manage regulatory and key trade relationships, including relationships with the FAA, DOT, FCC, CTIA, ATIS and other key regulatory and industry constituents

  • Identify and manage partner relationships with key vendors, partners and competitors

  • Lead the process for continuous evaluation of trends and adjust strategy to capitalize on shifts in the marketplace, including the process of obtaining and disseminating competitive intelligence across all markets and product lines Qualifications/Requirements:

  • Bachelor's Degree in Business Administration, Marketing, Engineering or Technology from an accredited college or university (OR Master’s Degree in Business Administration from an accredited college or university with minimum 8 years in product marketing, product management and/or product planning including minimum 5 years experience in delivering SaaS market solutions, portal systems and/or cloud applications)

  • Minimum 10 years in product marketing, product management and/or product planning

  • Minimum 5 years experience in delivering SaaS market solutions, portal systems and/or cloud applicationsEligibility Requirements:

  • Travel up to 50% of the time, as required Desired Characteristics:

  • Significant experience leading the delivery of cloud-based software solutions into both customer hosted environments

  • Experience leading technical implementation teams is preferred

  • Superior work ethic, communication (written and oral) and interpersonal skills

  • Experience with problem-solving, analytical analysis, and/or project management

  • Proficiency with Microsoft Office Suite including: Word, PowerPoint, Excel, and Outlook

  • Previous experience working in a customer-facing role in the sales & delivery of complex software solutions is preferred

  • Demonstrated success in managing geographically distributed teams is highly desirable

  • Experience interacting with & influencing Product Management and Engineering / R&D organizations preferred

  • Experience selling and delivering larger dollar value implementations with multiple products and solutions working together

  • Experience in development and execution on team metrics, and analytics to drive efficiencies and achievement of organizational goals

  • A strong understanding of software delivery project management processes is highly desired

  • Excellent communicator with ability to persuade across all levels of the organization

  • Ability to motivate, lead, and discipline personnel when applicable

  • Ability to resolve complex problems and questions on function and usage of products and services

  • Ability to professionally handle and resolve stressful situations

  • Ability to clearly communicate thoughts and ideas in person, over the telephone, and in written correspondence (email, letters, proposals and agreements)

  • Ability to effectively manage stakeholder communication to both internal and external groups Locations: United States; Massachusetts, Michigan, New York; Boston, New York, Grand RapidsGE will only employ those who are legally authorized to work in the United States for this opening.