Securitas Electronic Security, Inc. Service Technician in Denver, Colorado
DescriptionSecuritas Electronic Security (SES) Technology and Solutions groups areexperiencing tremendous success, and we currently have several Sr.Technician openings for team-oriented individuals possessing vocationaltraining in electronics or electromechanical engineering. In this role, youwill be responsible for providing service on SES products at customer sites.The position provides customer contact for all post-installation problems onsecurity systems and equipment, as well as, special project work, when needed.SES is a leading, global provider of integrated security and facilitysolutions that contain best-in-class products and award-winning services foran organization's unique needs. SES' security solutions include productand service outsourcing that integrate cross-disciplinary functions intocomprehensive technology-centered customer solutions on a cloud-based platformspanning hardware and software capabilities.Respond to trouble tickets to ensure application uptime and system performanceWork individually and as a team to diagnose and resolve application issuesExecute preventative maintenance tasks to maximize application availabilityand identify system faultsPerform routine configuration changes (user permissions, applicationconfiguration, etc.)Document all system modifications through a digital change control trackingsystemProduce quality technical documentation describing the conceptual andquantitative facets of system deployment, intended for both a technical andnon-technical audiencePerform pre-deployment end to end testing of all upgrades and majormodificationsPerform on site installations of software upgrades and major modificationsMinimum RequirementsDesiredBS degree in Computer Science, or Engineering (Computer orElectrical), or relevant field.Strong working knowledge of Windows Server and Client environmentsStrong working knowledge of Microsoft Office (Word, Excel, PowerPoint)Strong written and verbal communications skillsAbility to write technical documentation tailored to a varied audienceWorking knowledge of Windows server and client hardware (Motherboards andcomponents, storage, peripherals, etc.)Working knowledge of network communications and IP addressingExcellent problem solving and analytical skillsExcellent time management skillsPositive attitude and strong work ethicLenel OnGuard Certification, other enterprise grade access control systemcertification a plusVerint Nextiva / VMS Certification, other enterprise grade CCTV systemcertification a plusSQL Server: Ability to install, perform basic administrative functions andcreate scriptsCrystal Reports: Ability to create reports for SQL databasesMicrosoft certification: Windows and/or SQLWorking knowledge of VMware: vSphere and WorkstationWorking knowledge of Windows PowerShellSecuritas Electronic Security is an Affirmative Action/Equal OpportunityEmployer.We are a nationwide provider of security solutions and an equal opportunityemployer committed to a diverse workforce. Our core values of Integrity,Vigilance and Helpfulness are proudly demonstrated daily by our employees toour customers and the communities we service.