CenturyLink Sr. Lead IT Systems Analyst (Web Business Analyst) in DENVER, Colorado
CenturyLink (NYSE: CTL) at http://www.centurylink.com is a global communications and IT services company focused on connecting its customers to the power of the digital world. CenturyLink offers network and data systems management, big data analytics, managed security services, hosting, cloud, and IT consulting services. The company provides broadband, voice, video, advanced data and managed network services over a robust 265,000-route-mile U.S. fiber network and a 360,000-route-mile international transport network. Visit CenturyLink at http://www.centurylink.com/ for more information.
The Web Business Analyst is responsible for defining the strategy and solutions for presentation of accurate and timely pricing, online promotions, new product launches, site enhancements, processes, enhanced online conversion, and existing customer support. Also responsible for creation, maintenance, and management of online initiatives based on competitive analysis and industry best practices. The web business analyst’s chief role is to implement technology solutions in a cost-effective way by determining the requirements of a project and communicating them clearly to all stakeholders, facilitators, and partners
Leverage your experience, partnerships, and site metrics to understand and improve ecommerce sales funnel to meet objectives.
Conduct online competitive analysis and review of industry benchmarks to leverage best practices in design of ecommerce sales tactics and account management functions.
Responsible for requirements definition, functional design, user acceptance testing, and post release project impact analysis.
Work closely with user experience team to define user interaction and design.
Project management of initiatives from inception to production launch. Provide business case justification for new initiatives and enhancements.
Determine the appropriate product, service, prices and applicable discounts based on the customer, customer segment, region, contract or any other segmentation.
Coordinate with product teams to ensure business unit acceptance across multiple product groups.
Ensure IT technical requirements are in alignment with detailed business requirements.
Facilitate working sessions with eBusiness and IT and act as a SME for questions related to detailed business requirements.
Ensure that overall design complies with sitewide customer experience vision.
Participate on production release calls and verify that all delivered capabilities function properly in production.
Practice and maintain a high level of quality, consistency and detail across all deliverables and milestones.
Key member in interdepartmental coordination and communication of project deliverables.
Manage product innovation through cross-functional teams focusing on new product capabilities and services.
8+ years’ experience with Bachelor’s degree, 6+ years’ experience with Master’s degree:
1-3 years’ experience with prepaid products and marketplace
Business analyst experience
Ability to work independently
Project management experience
Familiar with web technologies
Strong analytical skills, detail oriented
Strong team player with an ability to interact with stakeholders from various parts of the business
Ability to react and adapt to changes in business priority and fast changing environment
Passion for improving user experiences, driving innovation, and using data to drive decision making
Bachelors or Equivalent
Alternate Location: US-Colorado-Denver; US-Nebraska-Omaha
Requisition # : 211964
This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.