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HCL America Inc. Technical Lead in Denver, Colorado

Technical LeadColorado2.5-5 YearsUSASR NumberBTIS/BTIS/2021/1414370Job Description (Posting).Please input Job Description in Additional requirements free text box (1.) To drive compliance of process norms and ensure processeffectivessorawareness through regular process audits, quality adherencechecks and frequent training procedures (2.) To effectively implementprocess maturation and continual improvement intiatives through new revisionframeworks including service improvement in conjunction with CFS TEG (3.)To guide team members and cross functional teams to ensure tool relatedimprovements, ITSM tool interfacing to ensure process norms are adhered(4.) To update onself with latest process relaed initiatives and skillknowledge (5.) To manage escalationsorSIPorCSI in adherence to agreedquality and process norms (6.) To interact with customers to ensuresmooth delivery of responsibilties through effective management of serviceleveQualificationB.E, BE/B.Tech (Hons), ME/M TechSkill (Primary)Technical Skills (ERS)-Platform-Windows-WindowsEntityCSWNo. of Positions1Employee GroupBusiness Line FTAuto req ID794993BRCityDenverHCL America, Inc. is proud to be an equal opportunity employer and givesconsideration for employment to qualified applicants without regard to race,color, religion, sex, sexual orientation, gender identity, nationalorigin, disability or protected veteran status