Granicus Technical Writer in Denver, Colorado

Technical Writer Denver, CO Job DescriptionAs a Technical Writer at Granicus, your contributions will help employees offederal, state, and local government organizations learn to be successfulwith our industry-leading suite of products. The successful candidate willwork closely with software developers, product managers, trainers, andother subject matter experts to understand our products, collectinformation, and write and maintain documents for end-users.This position requires writing/editing experience, as well as strongverbal communication and organization skills.We Are Looking For Someone Who:Is self-motivated and able to pick up new concepts quicklyIs skilled in pursuing creative solutions to problemsThrives working as a member of a team while also being able to manage theirown scheduleExcels at conveying complex technological concepts to a general audienceWhat You Get To Do:Write and update online user guides, FAQs, release notes, and how-to articlesHelp maintain network diagrams, support matrices, and other visual materialsAssist with internal documentation for training, implementation, and otherproceduresEdit materials written by team members across the organization as neededReview other writers' work and provide constructive feedback/suggest editsPerform other documentation tasks as assigned Skills & RequirementsWhat We Need In You:Strong writing skills with an excellent grasp of grammar and syntax; strongattention to detailAbility to describe advanced or technical concepts in an accessible,easy-to-understand mannerAbility to get up to speed on new applications and system features quickly andwith little oversightEffective interpersonal and communication skillsSelf-directed with a passion for learning new thingsHigh level of proficiency with Microsoft Office and Google applicationsExperience writing software documentation (e.g., user guides,administrative guides, release notes, training manuals, implementationguides, technical specifications)Experience using online support/CMS/content editing applications(e.g., Confluence, Madcap Flare, XMetal, Robohelp, MindTouch, Zendesk)Preferred Things We Would Like To See In You:Basic knowledge of HTML, CSS, and Adobe PhotoshopExperience creating technical, network, or workflow diagramsGranicus is committed to providing equal employment opportunities withoutregard to race, age, color, religion, sex, sexual orientation,gender identity, national origin, disability, or veteran statusGovDelivery is committed to providing equal employment opportunities withoutregard to race, color, religion, sex, sexual orientation, genderidentity, national origin, disability or veteran status.