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HCL America Inc. Associate in Eagle, Colorado

AssociateColorado4.5-8 YearsUSASR NumberHCLI/HCLI/2021/1408752Job Description (Posting).Engineers in this position will support tens of thousands of health carepractitioners and support staff nationwide. Our skill, speed, andprecision all have a direct impact on patient care.*Excellent communication and conversation skills (Verbal and Written)*8 -12 years of experience in Citrix technologies*Highly disciplined approach to testing and documentation*Technical precision in process and as-built documentation*Great customer-facing communication - focus on follow through in adistraction-driven environment.*Thorough experience with Citrix Virtual Apps and Desktops, includingiterative testing, GPOs, Citrix Policy, UPM, etc.*Advanced knowledge of administration, engineering, and implementation ofCitrix Xen Desktop and XenApp 7.X, XenDesktop 7.X,*Advanced knowledge relative to administration, engineering, design, andimplementation in migration of applications from legacy Citrix farms to CitrixVirtual Apps and Desktops.*Proven success in enterprise virtualization global architectures havingmultiple Active Directory Domains, XenApp Farms, XenDesktop Farms, PVSFarms, multiple zones, Citrix Policies*Candidate should have worked on large deployment of Virtual servers includingcloning, template deployment.*Experience with Imprivata ProveID in Citrix environments helpful*Knowledge and work experience on P2V and V2V*Citrix related process debugging experiencing utilizing Citrix tools,Microsoft System Internals Tools, and PVS logging*Windows 2000/2003/2008/2012/2016 Servers - commission, recovery,maintenance, troubleshooting of OS and hardware issues, user profiles,policies, decommission etc.*Excellent working knowledge of Windows, DNS, DHCP and WINS. MicrosoftActive Directory Group Policies and Organizational Units*Resources must have previous experience with Vmware ESX/Xenserver*Advanced knowledge regarding local High-Availability relative to servers,power, networking, and remote management capabilities*Netscaler Gateway creation and maintenance*Netscaler Global Server Load Balancing, general load balancing*Netscaler policies, including Content Switching, Rewrite, Responder*Netscaler nFactor authentication*Netscaler troubleshooting, including extensive experience with Wireshark*ITIL Processes - Change, Incident and Problem management*Servers management using remote tools (ILO/DRAC/OpenManage)*Must have experience in creating and maintaining SOPs to run offshoreoperations*Experience in handling escalated issues including coordination of a globalworkforce to address needs quickly*CCA-V, CCA-N, CCP, CCE, or CSDP required (1.) To provide solutions that commensurate with the delivery needswithin the ambit of the given environment to achieve business results.(2.) To regularly supervise and coach team (3.) To improve theoperational systems, processes and policies to support organizations mission- eg: better management reporting, information flow ,business process, orgQualificationB TechSkill (Primary)Infrastructure Management Services (IMS)-Windows-CitrixEntityINFRANo. of Positions1Employee GroupContractAuto req ID780799BRCityEagleHCL America, Inc. is proud to be an equal opportunity employer and givesconsideration for employment to qualified applicants without regard to race,color, religion, sex, sexual orientation, gender identity, nationalorigin, disability or protected veteran status