Kaiser Permanente Business Systems Configuration Supervisor in Englewood, Colorado

Responsible for the operations of one or more systems configuration units that are responsible for Analysis, Design, Build and Unit Testing of Provider Contracts and Benefits within the KPCC Platform, to ensure accurate and timely claims payment consistent with the Regional and National artifacts (e.g. contractual arrangement(s) made with the Providers, Employer Groups, etc.). Responsible for providing leadership, supervision and direction to employees. Directs the business systems configuration teams to meet operational, financial, and service requirements. Develops and executes strategic and operational business plans for the departments. Coordinates department operations and changes with other areas of the organization.

Essential Functions:

  • Works on issues of broad scope.

  • Receives assignments as objectives with the processes necessary to fulfill those goals.

  • Requires considerable planning and direction setting.

  • Develops and directs work schedules and monitors work flow to achieve established goals and objectives.

  • Responsible for recommending changes in guidelines, procedures, and policies.

  • Provides supervision to the HPSC Configuration Analyst Team responsible for Analysis, Design, Build and Unit Testing of Provider Contracts and Benefits within the KPCC Platform.

  • Drives deliverables of the HPSC Team that leads the business requirements development and solution design process including creation of requirements and design documentation and facilitating sessions with business owners and other team members.

  • Provides formal supervisory (hire, discipline ,performance management) responsibility and accountability for a team or department.

  • Provides direction to employees following established using established guidelines, procedures and policies.

Basic Qualifications:


  • Minimum three (3) years of experience in healthcare, managed care, insurance or equivalent environment.


  • Bachelor's degree in health care, business, operations or related field OR four (4) years of experience in a directly related field.

  • High School Diploma or General Education Development (GED) required.

License, Certification, Registration

  • N/A.

Additional Requirements:

  • Two (2) years of experience in leading employees in business systems configuration or equivalent environment.

Preferred Qualifications:

  • Strong Excel Skills

  • EPIC Benefit Engine Certified with 6 months obtain the certification

  • Bachelor's or Master's degree in Economics, Computer Science, or Business preferred.


TITLE: Business Systems Configuration Supervisor

LOCATION: Englewood, Colorado


External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.