DISH Head of Operations and Logistics in Englewood, Colorado
This position will oversee our Process, PMO, Supply Chain and Inventory teams for all installation services. You will play a vital role in planning, executing, monitoring, controlling and completing large scale company projects. We are looking for someone who is both logical and creative to identify and diagnose problems and identify cost saving and innovative solutions. This position will focus on how efficiently and effectively work is being performed and completed. You will be the gatekeeper for best practices and project direction and will set, maintain, and ensure company standards are being followed. You will be accountable for the project scope, project team[s], and resources to meet company goals and financial targets.
Your team[s] will be composed of experts in DISH Satellite and OnTech smart home product installation operations, the usage of data and metrics to drive continuous improvement and optimization capabilities that provide a first-rate customer experience. The team[s] will collaborate with our technology operations, pricing and category management, business development, manufacturing, business process, and customer experience teams while seamlessly communicating back to our field operations partners.
Ambition is highly regarded in this role, along with an established leadership philosophy, obsession with technology and its role in our daily lives, record of successfully leading engaged and motivated teams, and an affinity to use every possible detail to deliver results. Above all, the candidate for Head of Operations and Logistics will have a passion for excellence and will model the DISH Way of business for those around them.
In this role, you will:
Develop, test, and refine new business processes and coordinate with a variety of business units for implementation
Manage operational performance and deliver continuous process improvement
Communicate regularly with Executive, Regional, and Corporate Leadership to determine and develop business priorities
Take the initiative to start, manage, and deliver multiple objectives under tight and/or ambiguous time frames
Drive constant focus and efficiency within our supply chain, to ensure product availability and cost savings
Challenge norms to create nimble processes when launching or optimizing product lines
Deliver compelling presentations to all levels of the organization
Be physically present at any company location when needed
For this role, you have:
Bachelor’s degree and 5+ years related experience to include 3+ years supervising/managing and/or training; or equivalent combination of education and experience
Successful management of cross-functional teams to perform process analysis, improvement and implementation on a national scope
Established leadership philosophy with the ability to develop teams while influencing change frequently and consistently
Well versed in technology and the curiosity to continue to learn and introduce cutting edge options to drive business initiatives
Superb presentation/facilitation, organizational, analytical, interpersonal and written/oral communication skills, across multiple levels of an organization
Demonstrated ability to think creatively, deal with ambiguity, and manage changing priorities
Flexibility and comfort with traveling when needed
Compensation: $115,000.00/Yr. - $160,000.00/Yr.
From versatile health perks to new career opportunities, check out our benefits on our careers website (https://careers.dish.com/life/investing-in-you/) .
Employment is contingent on successful completion of a pre-employment criminal background check, which may include a drug test.