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CommonSpirit Health Revenue Cycle Operations Analyst in ENGLEWOOD, Colorado

Overview

CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S., from clinics and hospitals to home-based care and virtual care services, CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources, CommonSpirit is committed to building healthy communities, advocating for those who are poor and vulnerable, and innovating how and where healing can happen, both inside our hospitals and out in the community.

Responsibilities

TheRevenue Cycle Operations Analystis responsible for leveraging available tools to optimize processes in order to create a high performing revenue cycle for CommonSpirit Health. The analyst will also deliver implementation and support of national direction, policies, and strategies to drive continuous improvement in local, division, and system revenue cycle initiatives. In addition this role will be key in monitoring revenue cycle performance and leading revenue cycle development and performance with business partners across the revenue cycle. This role will work extensively with CommonSpirit Health market leaders, business partners, and CommonSpirit Health System colleagues.

  1. Leverage tools and data to evaluate processes

  2. Performs internal data analysis and reporting for revenue cycle performance and monitoring of KPI dashboards

  3. Identify process deficiencies and other opportunities for improvement

  4. Participate in identification and development of training opportunities

  5. Proactively drive improvement toward best practice based on strategy and industry benchmarks

  6. Respond to ad-hoc requests from system, division, and local leaders

  7. Provide implementation and subject matter expertise to create high performing revenue cycle for CommonSpirit Health:

  8. Implement and support the strategic plans, goals, and objectives for the CommonSpirit Health revenue cycle that promote leading practices.

  9. Support the revision to the standardized policies and procedures and institute changes to streamline operations and enhance revenue collections on an on-going basis, while remaining compliant with applicable regulations.

  10. Track and trend revenue cycle performanceand participate in discussions for improvement as applicable

  11. Provide subject matter expertise across all components of the revenue cycle

  12. Support of revenue cycle partners to maximize performance.

  13. Third-party revenue cycle vendor / partners system optimization and integration

  14. Accurate and timely maintenance of Revenue Cycle system dictionaries and tables, based on collaboration with RRC management and IT resources when applicable

  15. Consults with Revenue Cycle leadership and process improvement teams to determine how best to address regulatory requirements, business changes, and improvement ideas.

  16. Review Revenue Cycle metrics, exception reports, and accounts receivable inventory for optimization an efficiency opportunities.

  17. Assist and lead work teams regarding optimization and corrections to revenue cycle process and system enhancements

  18. Track incidents and scheduled system changes in ITS ticketing systems.

  19. Works directly with the HIS vendor support staff on Revenue Cycle system issues/requests.

  20. Follow change control, pre-notification of change requirements, and approval processes when making system changes.

  21. Coordination of revenue cycle configuration changes into interfaced systems. Examples: clinical systems, middleware, proration calculations, and other revenue cycle partner systems.

  22. Influence and collaboration with Teams

  23. Provide hands-on expertise to CommonSpirit Health Revenue Cycle and its partners.

  24. Improves team performance by providing feedback, initiating peer support, and assisting in obstacle avoidance

  25. Team with partners’ change leadership to proactively integrate change techniques

  26. Tracks quantitative and qualitative metrics tied to goals in order to meet objectives

  27. Reports progress and evaluates results on an ongoing basis.

  28. Applied Knowledge

  29. Applies comprehensive knowledge of revenue cycle functions, market configurations, and system knowledge to refine and improve market performance.

  30. Studies industry best practice to bring insight and fresh perspective to CommonSpirit Health’s approach to revenue cycle

  31. Partners with ITS to evaluate system upgrades and works with partners to effectively utilize new functionality available from the upgrade

  32. Adapt and comply with regulation changes. Work with partners to apply changes to the systems and procedures.

  33. Influence policy and procedures with technical knowledge & system capabilities. Support revisions to CommonSpirit Health’s formal Policy and Procedures.

  34. Support the smooth transition of Revenue Cycle Management functions in CommonSpirit Health’s MBO acquisition and divestiture transactions as appropriate

  35. Represent the Revenue Cycle and provide input to stakeholders on the transition.

  36. Facilitate and perform assign responsibilities from the transition plan.

Qualifications

  • Bachelor's degree in business administration, economics, finance, accounting, healthcare administration, or related field.

  • PMP certified as applicable

  • EHR Certification as applicable

  • At least 2 years directly related financial experience with a minimum of 1 year of revenue cycle management or support in a hospital setting.

  • Electronic Health Record technical or operational experience

  • Strong financial and operational expertise.

  • Demonstrated experience in reporting and analytics, including database management, system administration, business intelligence tools (e.g., SQL, QLIK, Tableau)

  • Experience with root cause analysis techniques and lean processes

  • Must be a strategic thinker and insightful decision maker with ability to analyze and solve problems and have demonstrated leadership skills including the ability to direct changes to existing routines or practices to meet changing organizational needs.

  • Successful candidate will have a record of accomplishment in building durable working relationships in a matrix organization enhancing the physician and clinical department experience by developing and implementing streamlined, customer-friendly revenue cycle processes.

  • Must have excellent written, oral, and interpersonal communication and relationship development skills to educate and interact with all levels of professionals.

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Equal Opportunity

CommonSpirit Health™ is an Equal Opportunity employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law.

External hires must pass a post offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances .

If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request . We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA).

CommonSpirit Health participates in E-verify.

Requisition ID 2020-107985

Employment Type Full Time

Department Revenue Cycle Management

Hours Per Pay Period 80

Facility CHI National Offices

Shift Day

Standard Hours 1

Work Schedule 8 Hour

Location CO-ENGLEWOOD

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