ViaSat, Inc. Service Engineer (1434) in Englewood, Colorado
Job ResponsibilitiesDo you enjoy working in a fast-paced environment with complex, cutting edgetools to implement and support secure communications networks around theglobe? If you do, then Viasat is your future home. In this role you willbe part of a hard charging, professional service team tasked withdesigning, testing, implementing, operating, installing,troubleshooting, and continually optimizing our rapidly expanding worldwidenetYou'll get to install new network hardware and software to support ourworldwide Earth Stations and Data Centers. Communications matters and you willhave the opportunity to Interface with the NOC as well as the Engineering andIT departments to manage escalated incidents from the problem determinationstage through resolution implementation. Come on board and use your detectiveskills to identify root causes for technical issues as well as developProcedural/Technical recommendations for improvement. If you are a sleuthand problem solver then it's time to join our Engineering Team! We needyou to help us to enhance security, stability, performance, and capacity.You will get to help train the future Service Engineers in Viasat by sharingyour wealth of knowledge, experience and expertise. Help shape the directionof the team by providing guidance the lower level engineers on the team. Helpimprove the performance of the network by providing your input into theoperation and maintenance procedures used by those who touch the network.RequirementsExperience defining operational processesTechnical mentor for techniciansGood communication Skills1 year experience with Incident Lead in a NOC or similar environmentAbility and willingness to cover on call Schedules.JNCIA, CCNA or higher certificationOne year experience in a Network Operation environment1 year experience in an ISP Environment1 year experience with SplunkBachelors of Science in technical discipline, or equivalent work experienceAbility/willingness to support occasional travel (up to 10%) togateways for network equipment installation and expansionPreferencesHas Performed QA reviewsScripting abilityOur office is located in the Denver Tech Center area in Englewood. You will beclosely situated to all of Denver's culture, sports and scenery.**ViaSat is an EEO/AA/Disability/Protected Veteran Employer. U.S.Citizenship or Lawful Permanent Residence status may be required for certainpositions. For positions requiring U.S. Citizenship or Lawful PermanentResident status, verification of such status will be required upon acceptingemployment.Viasat is a Government contractor subject to the Vietnam Era Veterans'Readjustment Assistance Act of 1974, as amended by the Jobs for Veterans Actof 2002, 38 U.S.C. 4212 (VEVRAA), which requires Governmentcontractors to take affirmative action to employ and advance in employment:(1) disabled veterans; (2) recently separated veterans; (3)active duty wartime or campaign badge veterans; and (4) Armed Forcesservice meVEVRAA Federal ContractorWe Request Priority Protected Veteran and Disabled Referrals for all of ourlocationsViasat will not discharge or in any other manner discriminate againstemployees or applicants because they have inquired about, discussed, ordisclosed their own pay or the pay of another employee or applicant.However, employees who have access to the compensation information of otheremployees or applicants as a part of their essential job functions cannotdisclose the pay of other employees or applicants to individuals who do nototherwise have access to compensation information, unless the disclosure is(a) in response to a formal complaint or charge, (b) in furtheranceof an investigation, proceeding, hearing, or action, including aninvestigation conducted by the employer, or (c) consistent with thecontractor's legal duty to furnish information.