Colorado Technology Jobs

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Job Information

Colorado State University Developer Team Manager in Fort Collins, Colorado

Working Title Developer Team Manager

Position Location Fort Collins, CO

Research Professional Position No

Posting Number 202000229AP

Position Type Admin Professional/ Research Professional

Classification Title Management I

Number of Vacancies 1

Work Hours/Week 40

Proposed Annual Salary Range $105,000 to $109,000

Desired Start Date

Position End Date (if temporary)

To ensure full consideration, applications must be received by 11:59pm (MT) on

Description of Work Unit

Housing & Dining Services (HDS) is a multifaceted auxiliary organization responsible for management of on-campus housing facilities, residential dining, conferences, and the CSU Mountain Campus. Other areas within HDS include the RamCard, communications, sustainability, facilities, human resources, technology services, workplace inclusion, talent management, outreach, and business services. Approximately 450 full-time staff and 1,700 hourly and student staff serve the nearly 8,000 students who live on campus, as well as numerous campus and community guests. We strive to provide our residents and guests with safe living environments, quality dining, and exceptional co-curricular experiences. We accomplish this through sound fiscal and operational management strategies, and an emphasis on the development of programs and services that are designed to enhance personal growth and global engagement. Our staff exemplify our values of customer first service, commitment to students and staff, integrity, respect and teamwork, inclusiveness and diversity, innovation, and stewardship in support of the CSU Principles of Community.

Housing & Dining Services (HDS) Technology Services is a dynamic team that supports a diverse clientele of students, staff, and guests from numerous different countries, cultures and levels of computer knowledge. Technology Services strategically partners with HDS departments by providing IT solutions that enable HDS to more efficiently and effectively fulfill its mission and vision, and continues to provide reliable, efficient, and secure Information Technology services, including networking, internet access, enterprise applications, and all related infrastructure. Technology Services promotes the effective and responsible use of current technology through excellent customer service, education, and technology expertise.

Founded in 1870, Colorado State University is among the nation’s leading research universities and enrolls approximately 32,000 undergraduate, graduate, and professional students. Located an hour north of the Denver metro area, Fort Collins is a vibrant community of approximately 157,000 residents that offers the convenience of a small town with all of the amenities of a large city. Fort Collins is situated on the Front Range of the Rocky Mountains with views of 14,000 foot peaks, and offers access to numerous cultural, recreational and outdoor opportunities.

Position Summary

The DTM will manage and lead a team of four (4) developers who design and develop software and database technologies that support the mission of HDS. WDT Mission: Create, update, and maintain web-applications, software tools, and interfaces that enable students and HDS staff to work more effectively with HDS and campus systems.

Required Job Qualifications

o Bachelor’s degree in Computer Information Systems or related field with 3 years’ experience in IT field OR Bachelor’s degree with 5 years’+ experience in IT field. o Ability to reflect CSU’s Principles of Community o Demonstrated commitment to diversity and inclusion. o Demonstrated experience in highly collaborative environments. o Exceptional and proactive communication skills. o Ability to establish effective working relationships with internal and external organizations, departments, groups, and team members. o 1 Year experience with Agile Software Project Management. o Ability to turn map requirements into product features, user stories, work packets, task lists, and estimable work. o Ability to estimate project schedules with demonstrated accuracy. o Ability to report on key project metrics.

o 1 Year experience with Product Management, or as a “Product Owner”, or similar, and demonstrated experience in: - Gather requirements through facilitation of brainstorming sessions, interviews, collaboration, focus groups, etc. - Translating requirements into “user stories”/”use cases” - Working with developers to refine user stories / epochs, etc. - Prioritize features based on maximizing value to customer - Create and manage product roadmaps for customers and development team. - Work with team leader/scrum master and/or team to prioritize for sprints/cycles. - Manage Issue/Bug logs and prioritize in sprints/cycles.

o Proven critical thinking skills with a demonstrated ability to identify, analyze, and resolve issues through data collection, research, and troubleshooting.

o Must have a valid driver’s license or the ability to obtain a driver’s license or access to a licensed driver by the employment start date.

Preferred Job Qualifications

• 1 years’ or more experience in DevOps o 2 Years direct management experience of 3 or more programmers/developers. o Experience creating varied web-applications/software solutions, utilizing and designing databases and SQL queries; versioning systems, and Unit Testing and Build Services. o Demonstrated experience in being, or working closely with System Administrators and Network Engineers o Demonstrated experience in having worked on, or closely with, help-desk teams in order to delegate support of developed products. o Ability and/or experience with leading teams of developers and system administrators. o Experience with continuous delivery concepts and integration tools, like Jenkins. o Experience with Automated Testing concepts and tools. o Strong understanding of Infrastructure as Code (IaC) concepts • 1 years’ or more experience in Agile o Experience as an Agile coach o Experience with an Agile framework such as SCRUMBAN o Ability to potentially coach other areas of HDS-TS on Agile practices. • Demonstrated experience in defining and enforcing standards, documentation practices, training, performance metrics/plans and adopting vision/mission of an organization into team culture • Experience in .NET development: C#, Visual Studio, .NET, ASP.NET, Entity Framework, MVC, Javascript, JQuery, HTML, CSS, designing databases and SQL queries; versioning systems, and Unit Testing and Build Services. • Demonstrated experience with build vs. buy decisions. • Demonstrated experience with consulting. • Demonstrated experience with vendor management and integrating outsourced teams/consultants for large project implementations. • Demonstrated experience and certification in Business Process Analysis, and experience with Business Process Mapping and feature prioritization techniques. • Experience in Higher Education. • Experience in Housing & Dining. • Experience working with (or as a) Business Relationship Manager.

Diversity Statement

Personal and professional commitment to diversity and inclusion as demonstrated by involvement in teaching, research, creative activity, service to the profession and/or diversity/inclusion activities.

Essential Duties

Job Duty Category Operations


o Work with DTL to manage daily, weekly, monthly, quarterly, semi-annual, and annual tasks and communications. o Monitor and assess task completion and employee performance in the following ways: - Ability to meet deadlines - Quality of work - Ability to function harmoniously with team, and other members of Tech Services, HDS, DSA, and CSU. - Behavior in accordance with Principles of Community. o Create reports, or manage automated reporting, for Director of Tech. Services on a cyclical basis (daily, weekly, monthly, quarterly, semi-annual, and annual) on metrics that provide clear indication of the performance of the team, agreed upon by the Director and the Tech Services Leadership Team. o Ensure all code, services, web-applications, etc., are - Documented according to industry standards, with the philosophy that development and documentation go “hand in hand” - Maintained in a single, robust, versioning system and that commit comments are made with adherence to standards. o Manage/Facilitate meetings with the team and other HDSTS managers/team members, as necessary. o Cultivate and maintain morale and a sense of purpose for each team member, in alignment with HDS mission, values, and goals. o Actively work to promote and cultivate a positive team-results based attitude, in alignment with the character of HDS as a whole. o Actively manage external perceptions of team’s collaboration levels, attitudes, and demeanor. o Maintain high standards of professionalism and morale

Percentage Of Time 20%

Job Duty Category Planning


o Set direction, paths for change, design business systems, etc. in order to enable WDT to meet increasing demands from HDS, without negatively impacting quality of work and quality of life for the team. Possible Examples: - Work with HDS Tech Services Director to create and utilize performance metrics for the WDT team. - Implementing more: Balance escalated support vs. triage with help desk (CPAS) team. • Meet regularly with CPAS (Help Desk) to ensure all minor/routine support matters are offloaded and are handled appropriately. • Review with team cases that appear to be period, cyclical, or do not require escalation and determine how to either permanently resolve, simplify, or triage with help from CPAS (Helpdesk). - Develop more formalized Agile structures (e..g rituals, artifacts, etc.) for the team - Continuously improve project management process and adjust culture to manage tasks/projects more collaboratively. For example, rather than give entire projects to single project leads, it could be resigned to better organize work packets for collaboration to increase total knowledge of a given application and to increase throughout.

Percentage Of Time 25%

Job Duty Category Product Management – MyHousing and other Applications


o Gather requirements, Business Process Analysis, Manage projects and products systematically for the team. - Meet with stakeholders to define, refine, and valuate new features, systems, etc., in order to prioritize them for the WDT and professionally solicit feedback and, handle issues and challenges accordingly. - Facilitate decision making and help define decision criteria for stakeholders in order to make solid recommendations on Build vs. Buy decisions. - Manage project/product schedules/timelines, deliverable deadlines, sprints, set goals, schedule meetings, manage design work, etc. in accordance with the prioritization procedure managed by the Tech Services Leadership Team and Director. - Follow project management framework and manage projects to meet deadlines, at a rate of quality that is acceptable to users and is in accordance with industry best practices, and on budget. - Create and manage “product roadmaps” for each service, integration, web-application, developed software and follow framework for product management. - Prioritize bug fixes vs features and release work to the team in sprint cycles with feedback from team, and little to no guidance from DTS.

Percentage Of Time 25%

Job Duty Category Supervision


o Hire, train, supervise, advocate for, and develop employees on the Development Group team and provide candid feedback to peers in the Tech Services Leadership Team. o Hire fully qualified team members who are a good fit for the team, HDS, and CSU, when needed, in accordance with CSU/HDS/Tech Services hiring practices. o Develop/Manage/Document/track training program for all new hires and/or current employees. Training, in this sense, refers to acquiring on the job skills, knowledge needed to do daily work. o Supervise employees in accordance with all standard HDS, DSA, and CSU procedures, including, but not limited to, evaluations, SMART goals, and work plans. o Advocate for the web application and developer team by representing their desires and goals in all ways that embody the HDS value of “Commitment to Students and Staff”, routinely performing salary comparisons (for SALX) in accordance with CSU/DSA/HDS policy, and in following the key priority of “Creat[ing] a thriving, healthy, work environment for our staff.” o Develop a 5 year employee development plan for each permanent staff member on the team. Development, in this sense, refers to education, networking, or experiences that further the employee’s career.

Percentage Of Time 10%

Job Duty Category Participate fully on the Tech Services Leadership Team in order to achieve its mission:


o To assist the Director of technology services in setting policies, standards, procedures, etc., and to collaboratively provide HDS Technology Services leadership that empowers the every member of our unit to enable HDS to effectively accomplish its mission, vision, and goals. o Represent the department in the absence of the director, or as delegated by the director. o Act as an agent of change, whenever necessary, in order to fulfill leadership goals. o Produce budget requests for Development Team.

Percentage Of Time 10%

Job Duty Category Perform other duties as required


o Fill in as a developer for members of the Web-Development Team as needed, and keep skills in development as “fresh” as possible and work to understand existing systems. o Collaborate/participate in searches/committees, etc., in HDS o One off assignments from DTS.

Percentage Of Time 10%

Special Instructions to Applicants

The department is using a search firm for this position. To apply, please submit your cover letter addressing the minimum and preferred qualifications, resume, and the contact information for 3 references to Patrick with TEkSystems at

References will not be contacted without prior notification of candidates.

Conditions of Employment Pre-employment Criminal Background Check (required for new hires), Valid Driver’s License

Search Contact Emily Claffey,

EEO Statement

Colorado State University is committed to providing an environment that is free from discrimination and harassment based on race, age, creed, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or pregnancy and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Colorado State University is an equal opportunity/equal access/affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and Colorado State laws, regulations, and executive orders regarding non-discrimination and affirmative action. The Office of Equal Opportunity is located in 101 Student Services.

The Acting Title IX Coordinator is the Assistant Vice President for Student Affairs, 201 Administration Building, Fort Collins, CO. 80523-8004, (970) 491-5312.

The Section 504 and ADA Coordinator is the Associate Vice President for Human Capital, Office of Equal Opportunity, 101 Student Services Building, Fort Collins, CO 80523-0160, (970) 491-5836.

Background Check Policy Statement

Colorado State University strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, CSU conducts background checks. The type of background check conducted varies by position and can include, but is not limited to, criminal history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will also be conducted when required by law or contract and when, in the discretion of the University, it is reasonable and prudent to do so.

References Requested

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