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Zions Bancorporation Banking Operations Support Specialist (20 hours) - AZ, CA, CO, ID, NV, TX, UT in Greenwood Village, Colorado

Banking Operations Support Specialist (20 hours) - AZ, CA, CO, ID, NV, TX, UT

Description

Zions Bancorporation’s Enterprise Technology and Operations (ETO) team is transforming what it means to work for a financial institution. We operate in a fast-paced, information-driven environment, which means we need people who bring diverse experiences, perspectives, and expertise to meet the ever-changing demands of a technology-driven world. We are grounded in the belief that “improving the work is the work” as we drive to create simple, easy, and fast solutions for our customers. Your ability to adapt, learn, and innovate helps increase revenue, reduce operational costs, and mitigates risk.

ETO provides opportunities for you to own your career growth through Diversity, Equity, and Inclusion, Women in Technology, and Workforce of the Future initiatives that allow you to network across the organization, volunteer in our community, and build your technical and soft skills. Together we are building a culture that values diversity and creates a space of belonging for all our team members. We believe that investing in your success is an investment in our customers and our business. Our people are what sets us apart and make us great.

Zions Bancorporation, N.A . is currently accepting applications for a Banking Operations Support Specialist (20 hours) within ABOS (Affiliate Banking Operations). This position is part-time (20 hours) and can be remote or onsite within the Zions footprint; AZ, CA, CO, ID, NV, TX, or UT. The hours for this position will range between 8:00 am CDT - 6:00 pm PDT.

The ideal candidate for this position will have the skills and experience necessary to:

  • Provide daily assistance via phone, email or chat, including diversified operational support to all bank employees throughout the corporation

  • Perform customer and account maintenance

  • Provide approvals on various items when needed base on authority levels

  • Be responsible for account documentation review assistance, multiple operational system/applications assistance, medallion guarantee resource, fee refunds and general operational support

  • Open specialized accounts as applicable

  • Ensure advice is in compliance with bank and regulatory guidelines

  • May approve transactions and exceptions to established policies and procedures

  • Act as liaison between branches/financial centers and other areas of the bank

  • Ensure established service level agreement requirements are met

  • Perform other duties as assigned

Qualifications

  • Requires a High School diploma or equivalent and 1 years of branch banking, bank operations, processes, procedure and regulations or other directly related experience

  • A combination of education and experience may meet job requirements

  • Working knowledge of banking functions, operations, systems, products, services, processes and procedures

  • Ability to work with branch staff and other internal departments

  • Must have good customer service, research and communications skills, both verbal and written

  • Ability to meet deadlines

  • Good problem resolution and follow-up skills

  • Must be accurate

  • Working knowledge of computer software including spreadsheets, word processing, etc.

Primary Location Utah-West Valley City-UT - Salt Lake Service Center

Other Locations Colorado-Greenwood Village-CO - Central Operations, California-San Diego-SD - Clairemont Mesa Ops/Serv, Arizona-Phoenix-AZ - Biltmore Office, Nevada-Las Vegas-NV - Operations Center, Texas-Houston-TX - Amegy Operations Center

The Power Finance Analyst will be responsible to:

Zions Bancorporation’s Enterprise Technology and Operations (ETO) team is transforming what it means to work for a financial institution. We operate in a fast-paced, information-driven environment, which means we need people who bring diverse experiences, perspectives, and expertise to meet the ever-changing demands of a technology-driven world. We are grounded in the belief that “improving the work is the work” as we drive to create simple, easy, and fast solutions for our customers. Your ability to adapt, learn, and innovate helps increase revenue, reduce operational costs, and mitigates risk.

ETO provides opportunities for you to own your career growth through Diversity, Equity, and Inclusion, Women in Technology, and Workforce of the Future initiatives that allow you to network across the organization, volunteer in our community, and build your technical and soft skills. Together we are building a culture that values diversity and creates a space of belonging for all our team members. We believe that investing in your success is an investment in our customers and our business. Our people are what sets us apart and make us great.

Zions Bancorporation, N.A . is currently accepting applications for a Banking Operations Support Specialist (20 hours) within ABOS (Affiliate Banking Operations). This position is part-time (20 hours) and can be remote or onsite within the Zions footprint; AZ, CA, CO, ID, NV, TX, or UT. The hours for this position will range between 8:00 am CDT - 6:00 pm PDT.

The ideal candidate for this position will have the skills and experience necessary to:

  • Provide daily assistance via phone, email or chat, including diversified operational support to all bank employees throughout the corporation

  • Perform customer and account maintenance

  • Provide approvals on various items when needed base on authority levels

  • Be responsible for account documentation review assistance, multiple operational system/applications assistance, medallion guarantee resource, fee refunds and general operational support

  • Open specialized accounts as applicable

  • Ensure advice is in compliance with bank and regulatory guidelines

  • May approve transactions and exceptions to established policies and procedures

  • Act as liaison between branches/financial centers and other areas of the bank

  • Ensure established service level agreement requirements are met

  • Perform other duties as assigned

Qualifications

  • Requires a High School diploma or equivalent and 1 years of branch banking, bank operations, processes, procedure and regulations or other directly related experience

  • A combination of education and experience may meet job requirements

  • Working knowledge of banking functions, operations, systems, products, services, processes and procedures

  • Ability to work with branch staff and other internal departments

  • Must have good customer service, research and communications skills, both verbal and written

  • Ability to meet deadlines

  • Good problem resolution and follow-up skills

  • Must be accurate

  • Working knowledge of computer software including spreadsheets, word processing, etc.

Work Locations Utah-West Valley City-UT - Salt Lake Service Center

CBT Banking Operations

Req ID: 051303

Equal Opportunity Employer It is the policy of this corporation to provide equal employment and advancement opportunities to all employees and applicants for employment, without regard to race, color, religion, age (40 and over), sex, pregnancy, gender, disability, national origin, ethnic background, citizenship, veteran status, sexual orientation, gender identity and expression or any other characteristic protected by applicable law. This policy is established and administered in accordance with all applicable federal, state, and local laws. If you are an individual with disabilities who needs accommodation, or you are having difficulty using our website to apply for employment, please contact us at (801) 844-7628, Mon.-Fri. between 9 a.m. - 5 p.m. MST. Click here to view applicable Federal, State and/or local employment law posters.

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