Charter Communications/Spectrum Manager Telephony Engineering in Greenwood Village, Colorado

JOB SCOPEManages the central office switches deployed by Charter Communications.Switches may be Constant Bit Rate (CBR)/Time Division Multiplexed(TDM) or packet based such as VoiceOver IP soft switches. Responsible forthe budgeting, design, constructing and support of cost effective,scalable, reliable and manageable network solutions focused on switchengineeriDUTIES AND RESPONSIBILITIES * Provides both long range and tactical network plans in support ofstrategic and immediate needs to ensure projects are delivered on time,adhering to high quality standards while meeting customer expectations. * Manages advanced troubleshooting process to resolve complex telephonerelated outages while collaborating with all available internal and externalresources for prompt resolution. * Administers enterprise-wide Network Management Systems (NMS)applications and their associated operating systems and databases. * Manages Switch data architecture and switch hardware to includeConstant Bit Rate (CBR)/ Time Division Multiplexed (TDM) or packetbased switches such as Voice Over IP soft switches. * Develops processes and procedures to allow switch platforms to beintegrated into billing systems, trouble management systems, LNP (LocalNumber Portability), LIDB (Line Information Database), and otherback office database systems. * Documents and ensures Switch standards are in compliance whilesupporting Switch software upgrades. * Provides Sr. level management with recommendations on advancedtelephone network architecture, technologies and protocols. * Delivers accurate comprehensive statistical reporting on the health ofthe switches and associated network. * Develops and trains TOE team.BASIC / MINIMUM QUALIFICATIONS * Bachelor s degree in Computer Science, Engineering or relatedfield, and/or equivalent work experience * Minimum five (5) years of Wireline, Wireless, or Broadbandtelephony switch installation or administration * Minimum five (5) years of Voice operations experience in CLEC(Competitive Local Exchange Carrier), ILEC (Incumbent Local ExchangeCarrier) or IXC (Inter-exchange Carriers) * Minimum three (3) years of Database management and networkconfiguration work experience * Minimum three (3) years of Management or supervisory experience * NCTI,SCTE,BCT/EADDITIONAL JOB REQUIREMENTS * Ability to effectively communicate with employees, customers,suppliers, in person, on the phone, and by written communications in aclear, straight-forward, and professional manner. * Strong ability to analyze and interpret data, prepare budgets andscopes of work. * Solid knowledge of circuit switching architectures and technology(e.g., SS7 signaling, dial plans, trunking, etc.) * Broad knowledge of PSTN (public switched telephone network)telephone industry practices, including Bellcore standards (GR-317,GR394, GR909, etc.) along with telephone industry knowledge of tariffsand applicable rates. * Demonstrated expertise with the public switched network designs,technology and architecture, as well as telecommunication carrier networks.PREFERRED QUALIFICATIONS * Knowledge of company products and services * Working knowledge of MetaSwitch or equivalent, VoIP Switch, PacketSwitching equipment, DM transport equipment and operation covering from DS-0through OC-X * Knowledge of IMS Voice Core, Metaswitch, Cisco UCS, Vmware andvirtual applicationsThe Spectrum brand is powered and innovated by Charter Communications.Charter Communications reaffirms its commitment to providing equalopportunities for employment and advancement to qualified employees andapplicants. Individuals will be considered for positions for which they meetthe minimum qualifications and are able to perform without regard to race,color, gender, age, religion, disability, national origin, veteranstatus, sexual orientation, gender identity, current unemploymentstatus, or any other basis protected by federal, state or