Colorado Technology Jobs

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Visa Usa Inc Senior Systems Administrator - Storage (Brocade) in Highlands Ranch, Colorado

Company DescriptionAs the world's leader in digital payments technology, Visa's mission isto connect the world through the most creative, reliable and secure paymentnetwork - enabling individuals, businesses, and economies to thrive. Ouradvanced global processing network, VisaNet, provides secure and reliablepayments around the world, and is capable of handling more than 65,000transaction messages a second. The company's dedication to innovation drivesthe rapid growth of connected commerce on any device, and fuels the dream ofa cashless future for everyone, everywhere. As the world moves from analogto digital, Visa is applying our brand, products, people, network andscale to reshape the future of commerce.At Visa, your individuality fits right in. Working here gives you anopportunity to impact the world, invest in your career growth, and be partof an inclusive and diverse workplace. We are a global team of disruptors,trailblazers, innovators and risk-takers who are helping drive economicgrowth in even the most remote parts of the world, creatively moving theindustry forward, and doing meaningful work that brings financial literacyand digital commerce to millions of unbanked and underserved consumers.You're an Individual. We're the team for you. Together, let'stransform the way the world pays.Job DescriptionThis Systems Administrator position is within the Storage InfrastructureReliability Engineering Team and falls under Global Systems Support. Thisposition will support, certify, and document storage and backupinfrastructure, as well as serve as a Level 2 escalation point for existinginfrastructure. This position expected to interact with Systems, Database,Engineering, Asset Management, Product Development, Operations, Auditand Risk, and various groups within Technology.This role must have strongcommunication and analytical skills.Essential Job Functions and Responsibilities:Ongoing maintenance, security, and availability of Storage and SANinfrastructure based on business requirements and adhering to tightoperations, security, and procedural modelsComplex provisioning, advanced maintenance, data replication, disasterrecovery, data migration and documentation for our Open Systems Storage andBackup environmentsDemonstrate a high level of technical expertise to support complex Storage andBackup devices, including SAN, NAS and Backup solutions across alltiers, under minimal supervisionOperate in complex, highly-secure, highly-available, operations-centricdatacenter environments and interact with other technology domain experts asrequired, to build and maintain the Open Systems Storage and Backupssolutions in those datacenter environmentsMentor junior team members, developing ITIL procedures and best practicesstandardsDevelop Infrastructure Building Blocks based Reference Architectures andstandards that can be offered as services to our customersAssist in change management processesImprove the efficiency and help standardize current processesRespond to and resolve incident and problem ticketsDocument and thoroughly understand the application architecture, systemconfiguration across platforms and interface with various systems and use thisknowledge effectively to resolve issuesWork closely with customer support team to communicate the root cause of theoutage, duration and recommendations or steps to resolve issuesParticipate in Service Improvement Meetings after an application outageVendor contact for routine, documented incidents as well as operationalproblemsProvide assistance as required in analyzing the trends and suggestinglong-term and short-term improvementsResolve incidents and problems in accordance within defined guidelines andmeet operational level agreementsImplement change requests and meet project deliverables within definedguidelinesAchieve and understand Service Level commitments for all open systems platformShift based work hours. Including, but not limited to, weekend and afterhour shiftsQualificationsBase Qualifi

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