Vail Resorts PC Tech - Part Time through October - Summit County in Keystone, Colorado
Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.
This is a part time, seasonal position that will end in November.
Responsibilities include distributed systems hardware installation, maintenance, and support, and the support of desktop operating systems, printing and application support. Works closely with the IT team and users in Summit and Eagle Counties as well as Denver to meet customer expectations. Primary focus is desktop operating system support.
Configure and install PC's, laptops, wireless devices, printers, peripherals and other equipment to support enterprise business operations and future business growth and the movement and/or expansion of enterprise units. This will include support of remote locations and properties as well as on mountain support. Experience with HP, Dell and IBM hardware preferred.
Install Microsoft desktop operating systems as well as other desktop applications and systems to support enterprise business units as described by departmental policy. Applications include MS Office (and other MS applications), IBM Client Access and Resort POS. This includes working knowledge of Microsoft system policy and group policy in an enterprise environment.
Responds to problem tickets and repair the malfunctioning equipment quickly. Provides support for PC technician operations and Help Desk operations on a daily basis. Support and troubleshooting of desktop operating systems is fundamental for this support role. After hours work and on-call support as required.
Performs installations, relocation, and re-installation as well as any other related requests (Adds/Moves/Changes). Will require some lifting, carrying and operation of company vehicles.
Provides project management / tracking to insure the project and day-to-day work schedules are being met. Create, maintain and update documentation as needed for compliance with company computer related standards.
Strong team working effort in project management and implementation is needed to ensure proper communication and coordination with all of IT and key departments.
Performs at or above the Information Technologies performance standards. Fulfills departmental requirements in terms of providing work coverage and administrative notification during periods of personnel illness, PTO or education.
1 - 3 years’ experience in desktop support and administration
Strong understanding of Microsoft Windows Desktop operating systems.
Microsoft certifications preferred
A++ Certification preferred
Understanding of basic PC and printer operation
Basic understanding of network technologies such as Ethernet, switched Ethernet
Good interpersonal skills as well as excellent oral and written skills, excellent teamwork and communication skills are essential.
Required ability to work un supervised and self-motivated.
Use of personal car may be required.
After hours support and maintenance, on-call duties and on-mountain work assignments are required.
We’re looking for team members who are passionate about their work and the world around them, who take pride in ensuring our guests receive the best possible service and who bring a sense of self and fun to all they do. Life at 9,280 feet in the sky is a little different. With our crisp Rocky Mountain air and boundless options for adventure and exploration, you can join a community who loves where they live and loves what they do. Keystone will be your home away from home; a place where friendliness, an eye for detail and unmatched guest service is the foundation of our Culture. Come join our team – where A Mountain of Possibilities awaits. www.vailresortscareers.com
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
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