Kforce Operations Technician in Littleton, Colorado

Kforce has a client in search of an Operations Technician in Littleton, Colorado (CO). Essential Job Functions:

  • Proactively monitor and respond to and resolve network alarms

  • Management of circuits (T1 - 100Gb, Ethernet & IP), perform testing of new network circuits as well as long-haul, metro and international optical networks

  • Analyze network troubles, assess performance data and develop design optimization plans accordingly

  • Interface with fiber vendors, telecom providers and other entities on complex technical matters

  • Participate as a Lead/SME to select customers to participate in regular customer meetings, procedural reviews, audits, and other functions

  • Analyze, test and repair Layer 1/2/3 network problems

  • Ensure services conform to customer mandated SLAs for latency, packet loss, jitter, throughput

  • Associate degree in Engineering, Electronics, Software, or Networks preferred

  • Preferred Cisco CCIP, CCDP, CCNP certifications, Juniper or ALU data networking equivalent

  • Strong working knowledge and experience on Metro Ethernet and IP communications (IPv4, IPv6, routing protocols). Technical knowledge and experience on contemporary technologies (e.g. MPLS, TDM, Ethernet, eLAN-eLine, TCP/IP, BGP, QoS, IP, etc.).

  • Experience with SONET based, long-haul and metro transport networks, next-generation DWDM wavelength systems, SDH networks with SNCP rings, DCCS cross-connect systems and/or Ethernet, VPLS, IP, MPLS is strongly preferred

  • Previous experience with broadband and/or narrowband circuit maintenance, testing and restoration, provisioning databases and circuit activations

  • Prior experience with Transport platforms (i.e. Nortel, Cisco, Ciena, Lucent and Tellabs) and Data platforms (Cisco, Juniper, Adtran)

  • Experience with routers, IP protocols, configurations, interfaces is strongly preferred

  • Demonstrated leadership profile to proactively track and escalate issues, engage resources to expedite service/network outages, professional interaction skills with customers and management

  • Ability to test using standard protocols, as well as Iperf and Brix platforms

  • Ability to relate technical issues to management and lead personnel

  • Must be able to effectively manage multiple issues simultaneously through effective work prioritization

  • Demonstrated ability to make sound decisions and logical thinking when under pressure

  • Demonstrated ability to train, coach and develop technical skill set of shift technicians

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.Compensation Type:Hours