Novitex Mail & Print Services Technical Specialist in Lone Tree, Colorado

Position Exempt StatusNon-ExemptWeekly Scheduled Hours35Scheduled ShiftJob DescriptionResponsibilities:Effectively utilize current system platforms and equipment in performingresponsibilities and provide technical support when required or requestedPerform end-to-end mail and package processing per SOP and direction frommanagementUtilize and maintain operations systems, equipment, and platformsMaintain all logs, reporting documentation, and machine/equipment as requiredProvide quality production or reproduction of all materials submitted bycustomer, including binding, hole punching, stapling and non-technicalmaintenance of the copiers, to name a fewEffectively manage and perform end-to-end print and fulfillment processes tomeet service objectivesMonitor usage of materials and supplies and order as necessary to maintaineffective levelsHandle all document conversions (records) to include but not limited to;scanning, some data entry, attaching mail/documents, and quality controlPerform other duties as assignedProvide superior customer service and demonstrate professionalism at all timesPerform various support service activities to meet or exceed customersatisfaction and service objectivesMaintain a consistent and flexible schedule to meet the changing needs of thebusinessHandle time sensitive and confidential information adhering to all securityprotocolsPerform duties and special requests as assigned by team leader and managerEnsure adherence to business guidelines, safety & security proceduresSupport financial results by minimizing site waste and reworkCross-train in other areas as requiredRequired Qualifications:Minimum of 6 months customer service related experienceHigh school diploma or equivalent (GED) requiredKeyboarding and windows environment PC skills required (Word, Excel andPowerPoint preferred)Experience running mail posting equipment a plusExcellent communication skills both verbal and writtenLifting up to 55 lbs. with or without accommodationsWillingness and availability to work additional hours if assignedAbility to effectively work individually or in a team environmentCompetency in performing multiple functional tasksAbility to meet employer's attendance policyDriving may be required - must be able to pass MVR checkPAY TRANSPARENCY NONDISCRIMINATION PROVISIONThe contractor will not discharge or in any other manner discriminate againstemployees or applicants because they have inquired about, discussed, ordisclosed their own pay or the pay of another employee or applicant.However, employees who have access to the compensation information of otheremployees or applicants as a part of their essential job functions cannotdisclose the pay of other employees or applicants to individuals who do nototherwise have access to compensation information, unless the disclosure is(a) in response to a formal complaint or charge, (b) in furtheranceof an investigation, proceeding, hearing, or action, including aninvestigation conducted by the employer, or (c) consistent with thecontractor's legal duty to furnish information.E-VERIFY RIGHT TO WORK POSTERSWe are an Equal Opportunity Employer. All persons shall have the opportunityto be considered for employment without regard to their race, color,creed, religion, national origin, ancestry,citizenship status, age, disability, gender/sex, marital status,sexual orientation, gender identity, gender expression, veteranstatus, genetic information, or any other characteristic protected byapplicable federal, state, or local laws.